Sample Answer
My current role is Conflict Resolution Lead at Central City Youth Offending Service, where I’ve been for the last three years. I manage an 8‑person multidisciplinary team working with about 120 young people on community orders, mostly medium to high risk. Day to day, I’m responsible for designing and overseeing de‑escalation and safety plans, chairing complex case meetings, and leading on gang‑ and group‑related conflicts. I regularly coordinate with police, schools, social care, CAMHS, and families to agree risk management plans and information‑sharing protocols. I also deliver and supervise restorative justice conferences between victims and offenders. Over the past 12 months, we’ve run 45 conferences with a 91% completion rate and no further serious incidents among participants in the first six months post‑conference. Alongside that, I train staff on conflict resolution and trauma‑informed practice, and I handle incident reviews when something escalates so we can learn and adjust our processes.
Keywords
Walk me through a recent multi-channel digital marketing campaign you managed end-to-end. How did you set objectives, choose channels, allocate budget, and measure success?
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Can you explain how you would tailor your sales approach for selling medical products in the telecommunications industry?