IntermediateBEHAVIORAL
Please describe your most recent role, including your job title, organisation, and main responsibilities, so I can frame behavioral questions around how you’ve handled conflict, risk, and stakeholder management in that specific context.
Custom Role
General

Sample Answer

My current role is Conflict Resolution Lead at Central City Youth Offending Service, where I’ve been for the last three years. I manage an 8‑person multidisciplinary team working with about 120 young people on community orders, mostly medium to high risk. Day to day, I’m responsible for designing and overseeing de‑escalation and safety plans, chairing complex case meetings, and leading on gang‑ and group‑related conflicts. I regularly coordinate with police, schools, social care, CAMHS, and families to agree risk management plans and information‑sharing protocols. I also deliver and supervise restorative justice conferences between victims and offenders. Over the past 12 months, we’ve run 45 conferences with a 91% completion rate and no further serious incidents among participants in the first six months post‑conference. Alongside that, I train staff on conflict resolution and trauma‑informed practice, and I handle incident reviews when something escalates so we can learn and adjust our processes.

Keywords

Conflict Resolution Lead at a Youth Offending Service for three yearsManaging 8 staff and overseeing ~120 medium to high‑risk casesLeading multi‑agency risk management with police, schools, social care, and healthRunning restorative justice with strong completion and safety outcomes