IntermediateBehavioral
Describe a time you reduced operating costs by at least 10% without cutting headcount. What did you change and how did you measure savings?
Operations Manager
General

Sample Answer

I implemented demand-based scheduling and renegotiated supplier contracts, introducing quarterly volume discounts and consolidating vendors. We automated inventory reorder points, reducing waste. Within nine months operating costs fell 12% while service levels improved. Savings measured via monthly P&L variance and supplier spend dashboards.

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