IntermediateBEHAVIORAL
Can you describe a recent project where you elicited requirements from stakeholders with conflicting priorities, and explain the techniques you used to reach consensus?
Business Analyst
General

Sample Answer

On a CRM integration I led last year, sales pushed for a fast rollout to track leads, compliance insisted on audit trails, and finance demanded exact revenue attribution. I ran a two-day workshop with all 8 stakeholders, started with a data-driven view (we showed current lead-to-revenue leakage of ~$120k/quarter), then used MoSCoW to surface must-haves versus nice-to-haves. I facilitated a decision matrix to quantify impact and effort, and we agreed to a phased approach: deliver the core lead capture and revenue attribution in sprint 1, add detailed audit logs in sprint 2. That cut sign-off time from six weeks to two weeks and reduced back-and-forth change requests by ~60%.

Keywords

Facilitated cross-functional workshops with explicit data (losses, users impacted)Used MoSCoW and decision matrix to quantify trade-offsPhased delivery to meet urgent needs while preserving compliance
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