IntermediateSITUATIONAL
You inherit a department with inconsistent performance reviews and low manager engagement—what 90-day action plan would you propose to improve performance management practices and manager accountability?
HR Manager
General

Sample Answer

First 30 days I’d audit the last 12 months of reviews (sample of 200 reviews), interview 12 managers and 30 employees to identify gaps, and map tools and training. Days 31–60 I’d run a mandatory manager calibration workshop and launch a standardized review template with objective rating scales and SMART goal fields; pilot with two teams and collect feedback. By day 61–90 I’d roll out manager training on behavioral feedback, set quarterly manager accountability metrics (timely reviews, calibration participation) tied to bonus eligibility, and deploy an automated reminder and reporting dashboard. Within the next quarter I expect on-time reviews to rise from ~55% to 90% and calibration variance to drop by 40%.

Keywords

Audit and stakeholder interviews to diagnose root causesQuick wins: standardized template, calibration workshops, manager trainingAccountability via metrics tied to rewards and reporting dashboard
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