IntermediateTECHNICAL
Walk me through a complex piece of analysis or problem you solved in your last role—from how you defined the problem, gathered data, chose a method or approach, and validated your conclusion, to how you communicated the results to non‑experts.
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General

Sample Answer

In my last role, our onboarding funnel conversion dropped from 42% to 31% in one quarter. I framed the problem as: “Which step and which segment are driving the decline, and what change could recover at least 8 percentage points?” I pulled 6 months of event data from Snowflake using SQL, joined it with CRM attributes from Salesforce, and built a funnel and cohort analysis in Python (Pandas, SciPy) to compare pre- and post-change behavior. I identified a new KYC step that increased drop-off by 25% for small-business users. I A/B tested a simplified flow (Optimizely) and validated a statistically significant +9.4 percentage-point lift. I then created a one-page narrative and a simple Sankey chart in Power BI so operations and legal could see impact, leading to global rollout within 3 weeks.

Keywords

Clear, quantifiable problem definition and target outcomeEnd-to-end data workflow (SQL, Python, BI tool)Use of experiment/A-B test to validate findingsTranslation of analysis into simple visuals and narrative
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