IntermediatePROBLEM_SOLVING
Describe a situation where you had to juggle multiple stakeholders with competing priorities (for example, your manager, a client, and a teammate). How did you decide what to do first, and how did you communicate your decisions to each person?
Other
General

Sample Answer

Situation: In my previous role as an operations coordinator, I managed a product rollout where my manager wanted strict budget control, a key client demanded an earlier launch, and my teammate needed more time for quality checks. Task: I had to prioritize activities so we could launch without compromising quality or budget. Action: I built a RACI-based priority matrix in Asana, mapped each task by impact vs. effort, and ran a 30‑minute alignment call. I negotiated a phased launch with the client (MVP in 2 weeks, full release in 5), re-sequenced internal tasks, and set clear SLAs in writing. I sent tailored updates: an executive summary with risks for my manager, a milestone timeline for the client, and a detailed task board for my teammate. Result: We launched the MVP 1 week earlier, stayed 6% under budget, hit 0 critical defects, and improved client satisfaction scores by 18%.

Keywords

Used a priority matrix and RACI to balance conflicting demandsNegotiated a phased launch that met the client’s need for speedTailored communication style and detail level for each stakeholderDelivered early, under budget, with no major quality issues
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