Amazon's interview process is unlike anywhere else: every answer must tie to a Leadership Principle. "Customer Obsession" isn't just a buzzword—it's a filter. Get LP-specific practice for all 16 principles, including the tricky ones like"Have Backbone; Disagree and Commit" that trip everyone up.
Leaders start with the customer and work backwards
Leaders think long term and don't sacrifice for short-term results
Leaders expect innovation and find ways to simplify
Leaders have strong judgment and good instincts
Leaders never stop learning and seek to improve
Leaders raise the performance bar with every hire
Leaders continually raise the bar
Leaders create bold direction that inspires results
Speed matters in business—many decisions are reversible
Accomplish more with less—constraints breed resourcefulness
Leaders listen attentively, speak candidly, and treat others respectfully
Leaders operate at all levels, audit frequently, and are skeptical when metrics differ
Challenge decisions when you disagree, then commit wholly
Leaders focus on key inputs and deliver with the right quality
Leaders create safe, productive, diverse environment
Make decisions considering our impact on the world
2-3 stories per LP (minimum)
One story won't cut it—they ask follow-ups. "Give me another example." Be ready.
STAR isn't optional here
Amazon interviewers are literally trained to listen for Situation→Task→Action→Result. Skip one, you lose points.
Numbers. Numbers. Numbers.
"I improved the process" vs "I reduced processing time by 40%, saving $200K/year." Guess which one lands?
"I" not "we" (seriously)
Team projects are fine. But they want YOUR role. "I convinced the team to..." not "We decided to..."
They WILL ask about failures
"Tell me about a time you failed." If you say "I can't think of one," you've already failed.
2 minutes, then stop
Rambling = death. Practice with a timer. If you're at 3+ minutes, you've lost them.