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VirtualInterview.ai

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Guides for your interview practice, answers on plans and data, and support when something is not working.

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Getting started

Interview practice

Resume tools

Plans and billing

AI, data and privacy

Account

Common questions

How do I start my first interview practice session?

Click 'Start Interview' from your dashboard, select your target role and experience level, choose interview type (behavioral, technical, or case study), then click 'Begin Practice'. The AI will guide you through the entire process.

Why is my video or audio not working?

Ensure you've granted camera and microphone permissions in your browser. Try refreshing the page, clearing browser cache, or switching to Chrome/Firefox. Check our technical troubleshooting guide for detailed solutions.

How accurate is the AI feedback?

Our AI feedback analyzes content quality, delivery, confidence, and industry-specific criteria using structured scoring rubrics modeled on how human interviewers evaluate answers.

Can I practice for specific companies?

Yes! You can practice with company-specific preparation templates covering major tech companies and other popular employers, with questions and formats tailored to each company's interview style.

What's included in the Free and Pro plans?

FREE: 2 interviews/month (up to 5 questions each), 3 AI resume generations/month, a full report on your first interview and a preview after that — no credit card required. PRO ($20/month or $200/year, limited-time pricing): Unlimited interviews and resumes plus custom interview questions, downloadable PDF reports, advanced analytics, performance tracking, and weak-area analysis. Cancel anytime.

Does VirtualInterview.ai use AI to process my data?

Yes. Our AI-powered features — interview feedback, resume analysis, question generation, and scoring — use third-party AI service providers. Your input data is sent to our AI providers for real-time processing and is not retained by the provider after the response is generated. We apply PII redaction and data minimization where technically feasible.

Can I opt out of AI data processing?

You can avoid AI data processing by not using AI-powered features (interview coaching, resume analysis, question generation, scoring). Core account features that do not require AI processing remain available. For data already submitted, contact support@virtualinterview.ai for deletion requests.

Can I cancel my subscription anytime?

Yes! You can cancel your Pro subscription at any time from your account settings with no cancellation fees. Your paid access continues until the end of your current billing period, then you'll switch to the FREE tier.

How do I upgrade to Pro?

Click 'Upgrade' from your dashboard or visit the pricing page. Pro ($20/mo or $200/yr) gives you unlimited practice, detailed coaching, and the career tools. Complete secure checkout and your access starts immediately. Cancel anytime.

Contact support

Open a support ticket

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Email

contact@virtualinterview.ai

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