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Quick answers to common questions
Click 'Start Interview' from your dashboard, select your target role and experience level, choose interview type (behavioral, technical, or case study), then click 'Begin Practice'. The AI will guide you through the entire process.
Ensure you've granted camera and microphone permissions in your browser. Try refreshing the page, clearing browser cache, or switching to Chrome/Firefox. Check our technical troubleshooting guide for detailed solutions.
Our AI feedback system achieves 94% accuracy compared to human evaluators. It analyzes content quality, delivery, confidence, and industry-specific criteria based on thousands of real interviews and expert validation.
Yes! We have dedicated interview tracks for 100+ companies including FAANG, Fortune 500, and top tech companies. Each track includes company-specific questions, formats, and insider tips.
FREE: 2 interviews/month, 10 quizzes/month, 10 AI resume generations/month, basic feedback — no credit card required. PRO ($20/month or $200/year): Unlimited interviews, quizzes, and resumes plus custom interview questions, downloadable PDF reports, advanced analytics, performance tracking, and weak-area analysis. Cancel anytime.
Yes. Our AI-powered features — interview feedback, resume analysis, question generation, and scoring — use third-party AI service providers. Your input data is sent to our AI providers for real-time processing and is not retained by the provider after the response is generated. We apply PII redaction and data minimization where technically feasible.
You can avoid AI data processing by not using AI-powered features (interview coaching, resume analysis, question generation, scoring). Core account features that do not require AI processing remain available. For data already submitted, contact support@virtualinterview.ai for deletion requests.
Yes! You can cancel your Pro subscription at any time from your account settings with no cancellation fees. Your paid access continues until the end of your current billing period, then you'll switch to the FREE tier.
Click 'Upgrade' from your dashboard or visit the pricing page. Pro ($20/mo or $200/yr) gives unlimited access to all features including AI insights and real-time interviews. Complete secure checkout and your access starts immediately. Cancel anytime!
VirtualInterview.ai uses third-party AI service providers to power interview feedback, resume analysis, question generation, and scoring features. When you use these features, your input data is sent to our AI providers for real-time processing. The AI provider does not retain your data after generating a response, and your data is not used to train AI models.
We apply data minimization and PII redaction where technically feasible. You can avoid AI data processing by not using AI-powered features. For full details, see our Privacy Policy and Terms of Service.
Our expert support team is here to help you succeed. Choose your preferred way to reach us.
Reach us directly at contact@virtualinterview.ai