Account deletion and data privacy
Delete your account permanently from your profile settings. Export anything you want to keep first: deletion cannot be undone.
Open profile settings to delete your account
How to delete your account
- Log in to Your Account. Sign in to your VirtualInterview.ai account using your credentials
- Navigate to Profile Settings. Go to your profile page and select the 'Delete Account' tab
- Review Data Deletion Information. Read the information about what data will be deleted and ensure you understand the consequences
- Confirm Account Deletion. Type 'DELETE' to confirm and click the 'Delete My Account' button
- Deletion Processing. Wait for the deletion process to complete (30-60 seconds). Do not close the page.
- Confirmation & Sign Out. You'll receive a confirmation message and be automatically signed out
What data will be deleted?
- Profile Information
- Name, email, bio, profile picture, account credentials. Includes Personal details, Contact information, Account settings.
- Interview Data
- All interview recordings, transcripts, responses, and session history. Includes Video/audio recordings, Text responses, Interview sessions, Practice history.
- AI Analysis & Feedback
- All AI-generated feedback, performance analytics, and insights. Includes Feedback reports, Performance scores, Improvement suggestions, Analytics data.
- Progress & History
- Learning progress, achievements, bookmarks, and saved content. Includes Course progress, Achievements, Saved items.
- Subscription & Billing
- Subscription status, payment methods, and billing history. Includes Active subscriptions, Payment information, Invoice history, Billing details.
- Usage & Analytics
- Platform usage data, activity logs, and behavioral analytics. Includes Login history, Activity logs, Usage patterns, Device information.
Data retention and deletion timeline
Account access is revoked immediately. Interview recordings, transcripts and feedback are removed within 7 days. Backup removal can take up to 30 days. See our privacy policy for retention details.
Your privacy rights
Depending on where you live, privacy laws may give you rights to access, correct, export, restrict or erase personal data. Contact us if you need help exercising a right; our privacy policy explains how we handle requests.
Before you delete
Download your recordings, transcripts and reports first. Deletion also cancels subscriptions and removes your progress. If you only want to stop billing, manage your subscription instead of deleting your account.
Common questions
Deletion is permanent, usually removes account data within 30 days, and cannot be undone. Read the account-deletion FAQ for the detailed answers.
Need help?
For deletion requests or problems signing in, email privacy@virtualinterview.ai. You can also contact support.