Account Manager, Roblox Prepaid

The Global Account Manager, Business Development (Prepaid) will report to the Director of Business Development (Global Prepaid). This position’s primary focus will be to grow and maintain the global prepaid card business for Roblox. The Account Manager should be extremely detail-oriented and demonstrate in-depth knowledge of the global prepaid card industry, as well as financial product reporting, and analysis. This person will help lead the Roblox global prepaid card business with the primary goal of growing sales and profitability along with driving effective marketing and promotional initiatives.

You will:

• Work with the Director of Business Development to maintain and grow key prepaid retail relationships globally


• Drive global sales and revenue objectives alongside the Roblox prepaid sales leads across multiple international markets


• Lead international expansion initiatives by assessing new market opportunities and associated retailer forecasts against company priorities and existing prepaid program presence, negotiating contractual terms, and driving successful launch execution


• Review and monitor specific retail account activity, and work with the account to resolve any major obstacles, and improve sales performance


• Take lead for sales analysis, business reviews and strategy collaboration


• Manage the end-to-end sales onboarding of new retail partners for both physical and digital prepaid products globally


• Analyze and adapt new strategies to react to changing business trends and legal requirements

You have:

• Prepaid Experience: In-depth and direct knowledge of the prepaid industry with a proven ability to effectively work with distributor/retail partners to grow and optimize the business, both physical and digital, plan and successfully execute retail marketing programs throughout the year, and define and ultimately pitch new Roblox prepaid products across key prepaid retail partners


• Data analysis skills: Strong ability to analyze sales data, market trends, and advertising metrics to make data-driven decisions, coupled with the ability to work closely with internal data teams to define and ultimately identify new ways that prepaid data can be leveraged in a way that continues to drive the business forward


• Account management experience: Demonstrated experience in managing global client relationships, including negotiating contracts, setting performance goals, ensuring customer satisfaction, and successfully executing against the annual account strategy


• Communication skills: Excellent verbal, written, and executive-level communication skills, with the ability to convey complex information in a clear, concise, and persuasive manner


• Problem-solving skills: Proactive approach to identifying issues, finding solutions, and implementing changes to improve performance.


• Team collaboration: Ability to work effectively within a team environment, collaborating with marketing, business development, product/eng development, finance, and tax/legal teams.


• Technical proficiency: Comfortable with tools like Excel, Google Analytics, and popular e-commerce and advertising technology


• A Bachelor's Degree or equivalent and 4+ years account management experience in the prepaid card industry