Director, Field Engineering

FEQ426R195

While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered.

We are looking for a Director, Field Engineering in the Middle East & Africa to join our world-class hyper-growth organisation. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects focusing on complex accounts, helping to drive our expansion in the Middle East & Africa across the financial services, manufacturing, energy, public sector, healthcare and life sciences, retail and consumer goods, communications, media and entertainment business.

Your experience in partnering with sales organisations will help to grow consumption, whilst coaching new sales and pre-sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. This role will report to the AVP, Field Engineering - EMEA South.

The impact you will have:

• Hire and manage first line Managers and a growing team of technical pre-sales Solutions Architects


• Build a collaborative culture within a rapid-growth team to embody and promote Databricks' customer-obsessed, teamwork and diverse culture


• Support our growing consumption business focusing on customer value and supporting your SA team in this motion


• Support increased return on investment of Solutions Architect involvement in sales cycles


• Create trust-based relationships with customers for the long term and understand category-specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts


• Promote a solution and value-based selling field-engineering organisation


• Display an understanding of business needs and revenue potential for accounts in the assigned region


• Build Databricks' brand in the Middle East & Africa in partnership with the Marketing and Sales team

What we look for:

• 5+ years of second-line leadership experience, manager of managers with teams of 20+ individuals


• Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience of the EMEA region


• Ability to elevate the engagement with a track record of driving large transactions and high growth customers


• Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach


• Proven track record of transformational success and delivery of customer value


• Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Engineering, Marketing)


• Experience in complex strategic accounts generating +$1M ARR


• Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models


• Great at instituting processes for technical field members to improve efficiency


• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience