About the Job:
We are seeking a highly organized and proactive GTM Coordinator to join our Field Operations and Enablement team. This role is critical to ensuring the smooth operation of our enablement programs, onboarding experience, and GTM communications. You’ll own the logistics, communications, and coordination that keep our revenue teams informed, equipped, and ready to execute.
This is an opportunity to be at the center of GTM execution—bringing together people, processes, and resources to ensure both new hires and tenured team members can thrive.
Responsibilities:
Onboarding & Everboarding Coordination
- Manage logistics for all new hire onboarding, including scheduling, tool provisioning, Slack channel management, and communications.
- Ensure new hires have timely access to resources, reps, and enablement sessions.
- Track and measure attendance, completions, and certifications, and manage survey distribution and analysis.
- Consolidate feedback and findings into actionable insights for the enablement team.
- Support continuous enablement (everboarding) by maintaining program schedules, tracking engagement, and ensuring content is current.
Content & Resource Management
- Collect, curate, and maintain sales playbooks, resource centers, and enablement guides.
- Create and update documentation for sales processes, guides, talk tracks, and FAQs.
- Edit and refine content to align with GTM standards and ensure clarity and usability.
- Partner with stakeholders to consolidate content for recurring touchpoints (e.g., PG Highlights deck).
Communications & Operating Rhythm
- Manage GTM-wide communications, including newsletters, Slack updates, meeting recaps, and highlight reels from recorded sessions.
- Drive communications around key programs, events, and important GTM dates.
- Coordinate and prepare content for core operating rhythm sessions (e.g., Mission Control, PG Highlights).
- Ensure stakeholders deliver inputs on time, preventing last-minute scrambles.
Enablement Program & Event Management
- Maintain and publish the enablement roadmap and calendar.
- Coordinate logistics for recurring enablement sessions (weekly standups, office hours, trainings, QBRs, all-hands).
- Support project management of enablement programs: define tasks, align owners, track timelines, and provide progress updates.
- Manage logistics for in-person GTM events such as QBRs and annual kickoffs.
Measurement & Continuous Improvement
- Track participation, attendance, and engagement across enablement sessions.
- Collect, analyze, and summarize survey feedback for continuous program improvement.
- Share insights and recommendations with enablement and field operations leaders to drive program effectiveness.
Qualifications:
- 5+ years of experience in a B2B revenue organization; sales or SDR experience preferred.
- Proven ability to manage complex logistics and multiple moving parts simultaneously.
- Strong organizational and project management skills with an eye for detail and deadlines
- Experience maintaining a publishing cadence or program calendar.
- Excellent written and verbal communication skills, with the ability to simplify and clarify complex information.
- Comfortable working cross-functionally with multiple stakeholders, keeping projects on track and deliverables on time.
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
- Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $108,000 - $149,000**
- Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $97,000 - $134,000**
- Zone 3: All other US locations - $92,000 - $127,000**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
- Improving the velocity and stability of software releases, without the fear of end customer outages
- Delivering targeted experiences by easily personalizing features to customer cohorts
- Maximizing the business impact of every feature through the ability to experiment and optimize
- Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
- Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.
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Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.