Senior Manager, Ocean Freight

Build the programs to help Flexport grow

The Ocean Procurement team is a foundational piece of our ocean freight business.

Grow Flexport’s Ocean Freight business and diversify its portfolio.

The Opportunity:

• Forging New Frontiers: Serving as the central driver for winning new business and expanding our existing book across Southeast and Mid-market segments.


• Architecting Growth: Operating fluidly across all major ocean lanes (TPEB, TAWB, Exports) to maximize volume and yield.


• Orchestrating the Ecosystem: Directly managing key client relationships, collaborating with our internal Demand and Procurement teams, and setting Ocean strategy for your regional book of business.

You Will:

• Manage a sizeable Ocean P&L for your district through scaling volume and increasing yield for the the Southeast and Mid-market


• Be the market expert and support the commercial organization with market-specific intelligence, trade idiosyncrasies, and directly interfacing with customer


• Help design products and generate customized go-to-market strategies for customers, from business development to pricing


• Own tenders and RFQs for your district to secure regional and global customers, including tender management, implementation, and ongoing NAC management.


• Interface with procurement teams to drive profitable business, identify growth opportunities, and capture market-specific knowledge


• Identify and drive improvement in go-to-market, operational, and financial processes


• Build and own P&L review and actively participate in book of business growth rhythms


• Use data to drive decisions


• Contribute to product development tools that impact the ocean business, from DCRS to NAC allocation tool, CPO, etc.


• Join on a regular basis client calls and webinars


• Lead regular cross team meetings in your region for Ocean FCL, and quickly tackle demand questions and escalations as arise in Slack


• Build and maintain relationships with a portfolio of partner carriers (Account Executives, Senior Leadership in country/global)


• Drive all financial health levers for your district including quoting, invoicing, and dispute escalation


• Manage a team of budding market experts who will drive customer strategies, monitor financial health indicators, and drive book of business growth initiatives


• Work across Procurement, Pricing, Planning, and District Management teams to deliver globally optimized results to the Ocean P&L

You Should Have:

• 7+ years of prior Ocean Freight experience at a top freight forwarder or carrier or 7+ years of supply chain experience and a BA/BS Degree;


• Strategic vision and ground floor execution;


• Bias to Action, Process, Structure and Data;


• Ability to work within Excel, Looker, Winmore.


• Strong negotiation skills


• Excellent communication, interpersonal, and organizational skills;


• An obsession with client happiness. You succeed when they succeed;


• Ability to travel regionally;


• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it;


• The desire to lead, train, and develop up-and-coming talent


• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.