Director of IT

We are seeking a Director of Information Technology to lead and transform our technology infrastructure as we revolutionize how the world finds answers. As a key member of the leadership team, you will define our IT strategy while maintaining hands-on involvement in critical initiatives. This role demands both strategic vision and operational excellence - someone who can build scalable IT solutions, lead high-performing teams, and ensure our technology enables rapid innovation across the organization.

This role is based in-person at our San Francisco office.

Responsibilities

• Develop and execute IT strategy that removes obstacles and rapidly equips teams with the tools and resources needed to achieve business goals.

• Oversee major office buildouts and implement robust IT infrastructure for new site launches and expansions.

• Lead IT roadmaps and overall management of hardware, software, tools and vendors.

• Manage vendor relationships and conduct risk assessments for technology providers, SaaS, and AI tools.

• Build, lead, and scale high-performing IT teams across local and remote offices.

• Provide effective technical support and resolve complex IT issues quickly.

Qualifications

• Minimum 10+ years of IT experience, including 5+ years at director or similar level.

• At least 3 years’ experience in fast-growth technology or startup environments.

• Significant experience leading remote teams and managing large office buildouts.

• Strong leadership, project management, and business communication skills.

• Strong proficiency in macOS & GSuite environments.