Senior Industry Consultant, Retail

We are looking for a passionate technical expert with experience in the retail industry to join our growing, globally-dispersed Industry Solutions Team.

The Industry Solutions team is the MongoDB expert community delivering thought leadership and practical direction in industry-specific data challenges. This involves generation and delivery of content (i.e. webinars, white papers, blogs, events, presentations, etc.) on industry-specific solutions, in this case the Retail industry. This also involves direct account engagement with the clients’ senior executives, to help business leaders see the vision of how MongoDB is a solution for their industry’s needs, wants, and pain points. These responsibilities require a solid mix of technical knowledge as well as people, presentation, and thought leadership skills.

Your objective is to align MongoDB as an industry solution and ensure we understand clients and their needs to develop modern solutions, modernize legacy software, transition to modern solutions, and guide them through continuous data-driven modernization.

This will require one to keep a finger on the pulse on the Retail industry worldwide of their most current and progressive innovations, trends, and needs. You'll work closely with a broad variety of functions inside the whole company, ranging from product, partners, marketing and sales. You will play a key role in winning deals and driving the business forward and will be a trusted advisor to a wide range of clients from startups to the world's largest enterprise IT organizations.

This role will primarily focus on the North American market but you may be asked to support other regions at times. This role will be based in Toronto, about 30% of traveling across the NORAM region and to some extent globally.

This role offers flexibility with a base in Toronto, ON, or remotely from ON, QC, BC, AB, or NS. Due to the travel requirements, candidates should reside within reasonable commuting distance of a major commercial airport.

As a candidate, you should have:

• Deep expertise in technical architecture, solution design, and delivering complex technical solutions at scale


• 5+ years of experience in the retail industry or significant experience in related research or adjacent functions or in the retail software industry


• Experience solving industry-specific data challenges or architecture considerations e.g. modern composable or unified commerce, personalisation, inventory management, in-store and staff facing applications, order management, point of sale, semantic search, conversational agents


• Excellent presentation and communication skills with the ability to visualize and communicate complex information to all levels of an organization - both internally and externally


• Spoken and written professional fluency in English

Ideally, you would also have:

• An advanced degree with proven background (i.e. Masters, Ph.D, or experience equivalent)


• Knowledge of industry challenges, innovation and trends within Retail


• Experience of customer or client facing engagements- in sales, pre-sales or thought leadership


• Experience executing content delivery against a technical go to market strategy- decks, solutions, blogs for IT decision makers, whitepapers, one-pagers, demo and video creation


• Proficiency with a range of technical architectures and scalable, highly available distributed systems, ideally knowledge and experience of common retail data architecture principals: MACH architecture, data mesh, headless, composable


• Ability to discuss a broad range of data-related technologies (e.g. RDBMS, document, key-value, unstructured, noSQL) and tooling e.g. ETL/ CDC technology


• Ability to discuss AI and generative AI from a use case, value and architectural perspective


• Full-stack software development experience including database programming and data modeling


• A MongoDB Certification

What you do at MongoDB

• You translate Retail industry challenges and trends into an understanding of how a digital transformation or investment into technical use case can create business benefits for senior management and executives as well as enterprise architects and product owners at retail and retail software companies


• You, alongside your industry peers, create a technical industry-specific go to market strategy addressing the major challenges and opportunities for our customers. This includes the creation of internal and external facing content- sales enablement materials, slide decks, whitepapers, blogs, solutions, demos etc


• You work with our sales team to help ensure success in accounts ranging from small startups to large enterprises, at the IT decision maker to executive level


• You advise the technical teams of clients in designing systems, applications, and infrastructure to help drive some of the world's largest projects leveraging MongoDB in their respective industries


• You represent MongoDB at internal, customer and retail industry events


• You represent MongoDB in international organizations, in workgroups, committees, standardization bodies


• You are tightly aligned with our product management & engineering organization and communicate field requirements, changes you see in industry requirements to leadership


• You demonstrate resilience and sound judgment in dealing with business challenges and are able to guide more junior colleagues to a successful resolution


• Enjoy the ride because we’re growing fast!

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263301954