Senior Analyst , GTM Operat (Archived) | VirtualInterview.ai

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced Senior Analyst, GTM Operation to join our GTM Operations & Analytics team.This role is for an individual contributor role.Reporting to the Manager, GTM Operations you will be responsible for:

Collaborating with Sales, Pre-sales, Marketing, and Engineering teams to align business needs with innovative GTM system solutions, fostering data-driven decision-making

Managing end-to-end project lifecycles for AI Initiatives, from concept and BRD creation to successful implementation and stakeholder alignment

Contributing to the identification, strategic planning, and hands-on application of Generative AI and Large Language Models (LLMs) to optimize GTM processes. This includes evaluating opportunities for building in-house AI solutions, enhancing data analysis capabilities, generating actionable strategic insights, and defining key performance indicators (KPIs) to track the adoption and impact of deployed AI initiatives

Performing in-depth data analysis to identify trends and opportunities across GTM systems. Develop and present compelling reports and dashboards that translate complex data into clear, actionable recommendations

Playing a significant role in crafting sophisticated go-to-market strategies, resource plans, and execution frameworks, leveraging data and AI-driven insights to ensure maximum impact and drive success

What We’re Looking for (Minimum Qualifications)

4+ years of experience in GTM Business Systems Analysis and Administration, with strong proficiency in the end-to-end deployment, optimization, and management of business-critical tools

Bachelor's degree from a Tier 1 or Tier 2 college

Expertise in Salesforce, with deep knowledge of report creation. Develop and present compelling reports and dashboards that translate complex data into clear, actionable recommendations using a variety of tools such as Gsuite (Google Slides, Gsheets), Snowflake, Streamlit, etc

A proven track record of contributing to and working on impactful AI/ML projects, specifically with Generative AI and Large Language Models (LLMs), from conceptualization to successful application in a business context

Demonstrated proficiency in prompt engineering, a solid understanding of core AI concepts such as RAG (Retrieval Augmented Generation), fine-tuning, and experience applying these to solve real-world GTM challenges

What Will Make You Stand Out (Preferred Qualifications)

Proficient SQL knowledge, with experience using business intelligence tools such as Tableau or Power BI for data visualization and reporting

MBA from a Tier 1 or Tier 2 college

GTM Platform Acumen: Strong familiarity with a range of GTM platforms beyond Salesforce, such as ZoomInfo, Salesloft, or Outreach

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Senior Analyst , GTM Operation

Job Description

Skills & Requirements