Senior Systems Architect, DAM & Infrastructure

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Senior Systems Architect is a cross-functional role on the Design Operations team that is focused on the definition of our system architecture, prioritization of scalable automations, and ongoing maintenance for asset management and all related tooling. This role is responsible for system design, documentation, and execution. This includes regular analysis, maintenance, with a focus on streamlining our workflows and processes to optimize and enhance the end to end user experience.

You Will

• Create and manage consistent asset management processes for Square's global DAM and MAM, with a focus on ecosystem definition that leverages AI for processing, ingesting, metadata tagging, cataloging, versioning, and distribution of assets.
• Develop systems to scale assets across channels and markets, owning user-friendly optimizations for localization and QA. Obtain final asset approvals from necessary stakeholders and communicate to all partners when delivering.
• Review and fulfill new asset requests, consult and recommend alternative solutions, when appropriate, for end-users.
• Manage rights information and governance for all licensed content; auditing, decommissioning, and gathering insights into usage and content gaps.
• Partner with IT, Design Operations, and Integrated Production teams; defining project request processes, workflow optimization, and coordination of project pipeline.
• Align our assets pipeline process with other business units, ensuring our MAM and other internal creative file systems are linked and automated with Square's DAM.
• Work with our tooling vendors and guide the Asset Management team to plan, build, and rollout system updates, fixes, and new feature implementations.
• Help educate and mature the proper security and compliant usage of licensed assets.

You Have

• AI fluency; this role requires an approach that leverages emerging technology to streamline workflows, reduce manual tasks, and increase efficiency.
• 8+ years of experience in related roles (library science, mass communications, computer sciences, advertising, graphics design, marketing, or equivalent experience)
• Track record of successful people management across multi-discipline teams
• Ability to explain complex ideas to a variety of audiences, building collaborative relationships across teams
• Excellent communication, problem solving, and analytical skills
• Expertise with enterprise digital asset management systems, software, related tooling, and scalable workflows
• Ability to design/extend cataloging taxonomy and define content policies
• In-depth knowledge of file formats (print, digital, video) and media usage rights terminology
• Familiarity with licensing agreements, talent contracts, and rights-management in the advertising, film, photography, and music industries

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.