Role Description
We are seeking a Senior Employee Relations Business Partner to provide best in class employee relations expertise and services to Dropbox leaders and employees. In this role, you will serve as a highly skilled fact-finder in complex internal investigations, provide thoughtful and practical guidance on policy interpretation and application, and partner closely with HR Business Partners and Employment Legal on matters with heightened people-related or legal risk.
You will also analyze employee relations trends with the business to develop proactive strategies, solutions, and training programs. In your work, you will uphold our values and amplify the success of our business and products through our most important asset: our people.
This role reports directly to the VP, Head of HR Business Partners (dotted line reporting to our Head of Employment Law).
Responsibilities
- Provide strategic partnership and guidance to leaders and Dropboxers, ensuring fairness, consistency, and employee advocacy.
- Build trust and credibility across the organization by maintaining confidentiality, balancing business and employee needs, and modeling integrity.
- Lead highly sensitive and complex investigations end-to-end, including harassment, bullying, retaliation, discrimination, hostile work environment, and violations of Dropbox policies.
- Collaborate closely with Employment Legal and HR Business Partners to assess issues, determine outcomes, and recommend next steps.
- Serve as the primary point of contact for HRBPs and People Partners, on ER questions, concerns, and case strategy.
- investigative frameworks, documentation standards, performance management guidance, and ER-related best practices -
- Improve, design, and roll out processes, guidelines, and programs that reinforce a positive employee relations environment.
- Maintain an ER case management system; produce dashboards and insights to identify trends and organizational risks.
- Analyze ER and workforce data to develop strategies that strengthen engagement, culture, and leadership effectiveness.
- Act as a culture ambassador who models inclusion, empathy, and fairness.
- Contribute to initiatives that strengthen Dropbox’s culture and the employee experience.
Requirements
- 8+ years of experience in Employee Relations, HR Business Partnering, or related roles, with extensive experience leading complex and sensitive workplace investigations.
- Strong working knowledge of employment and equal employment opportunity laws (e.g., Title VII, ADA, ADEA, FMLA).
- Proven experience partnering with employment legal counsel on investigations and risk mitigation.
- Exceptional judgment, discretion, and integrity in handling confidential information and determining investigation outcomes.
- Strong communication skills, including interviewing, writing investigative reports, and presenting recommendations to senior stakeholders.
- A data-driven mindset, with experience analyzing trends, generating insights, and leveraging data to inform people-related decisions.
- Proven ability to influence, coach, and partner with leaders, ICs, and cross-functional stakeholders (e.g., Legal, HRBPs).
- Ability to work both autonomously and collaboratively, demonstrating agility, adaptability, and strong prioritization across a varied ER caseload.
- Comfortable operating in a Virtual First, distributed environment.
- Proficiency using design thinking to understand employee needs, rapidly prototype improvements, and iterate based on data.
- Demonstrated experience leveraging AI tools in the flow of work, with comfort and fluency using AI to enhance productivity and decision-making.
- Willingness to travel occasionally as business needs require.
Preferred Qualifications
- Formal training or certification in labor/employee relations or workplace investigations (e.g., AWI)
- Prior experience navigating employee relations across multiple countries or jurisdictions
- Experience in a high-growth, tech, or similarly dynamic industry
Compensation