Retail Account Exectuive - Knoxville, TN

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform.

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

A day in the life (Responsibilities)

• Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops


• Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close


• Conduct demos and develop a solution that best meets the prospect’s needs


• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery


• Leverage Salesforce (our CRM) to manage all sales activities


• Understand the competitive landscape and determine how to best position Toast in the market

What you’ll need to thrive (Requirements)

• An entrepreneurial and feedback-driven mindset


• Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels


• Proven track record of success in meeting and exceeding goals


• Ability to work in a fast-paced, entrepreneurial and team environment


• Self-motivated, creative, flexible, and willing to navigate ambiguity

Lives in or in proximity to marketWillingness to travel 25% or more

What will help you stand out (Nonessential Skills/Nice to Haves)

• Retail operations experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.