Senior Operations Manager ( (Archived) | VirtualInterview.ai

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

MARKETING

What We Do

We deliver the most innovative gaming experiences possible to players around the world. Whether through community outreach, world-class events, or partnership integrations, the Epic Games Publishing and Marketing teams seek to surprise players with new experiences every time they drop in to play.

What You'll Do

Epic Games is looking for an Operations Manager to support the Marketing and Publishing organization. You will help streamline publishing infrastructure by improving how the work flows across budgets, contracts, vendors, and internal tools. You will build systems and processes that give teams visibility, clarity, and the time to focus on high-impact marketing and publishing work. This role focuses on simplifying workflows, removing roadblocks, and ensuring our operational foundation scales effectively as we grow.

In this role, you will

Streamline marketing operations and publishing infrastructure by managing budgets, contracts, vendors, RFPs, and tooling (ie: Coupa, JIRA, Airtable)

Create and maintain processes that improve visibility, coordination, and efficiency so cross-functional marketing teams can work with greater clarity and speed

Own key operational tools and dashboards to ensure data accuracy that help the team make informed decisions

Facilitate planning sessions and strategy workshops to align priorities, track outcomes, and maintain momentum on initiatives

Develop scalable frameworks and SLAs that define how work moves through the system and help teams operate smoothly as we scale

What we're looking for

5+ years of experience in operations, production, or project management, ideally within marketing organizations

Proven ability to design and optimize processes with strong attention to detail using tools like JIRA, Coupa, and Airtable

Experience managing budgets, contracts, and vendor relationships across multiple teams

Excellent organizational, communication, and facilitation skills, with the ability to drive alignment and clarity across teams

Analytical thinking with the ability to translate workflows and data into actionable improvements

A proactive problem solver who thrives in a fast-paced environment and knows when to build structure vs when to adapt

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees (EEs) and dependents (deps). Our current benefits package includes coverage for medical, dental, and life insurance. We also offer supplemental benefits including daily meal vouchers, and commuter benefits for onsite employees.

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Senior Operations Manager (International Marketing & Publishing)

Job Description