Principal Product Designer

Job Overview:

The Design & Research teams play a crucial role in Coursera's success by gathering learner & educator insights and translating them into recommendations that help Coursera achieve a seamless experience across its platform. As a Principal Designer, you will lead and drive strategic initiatives across the Learning Content Experience, which includes 11 pods, with their respective designers.

Your work will involve creating simplicity from complexity and influencing everything from micro-interactions to programs, delivering learning interfaces for a multitude of content types. Our goal is to make education accessible to all, and we need exceptional designers like you to realize this vision.

Responsibilities:

• ​​Set the long-term product design vision and connect that vision to the company strategy.


• Lead organizational change, scaling practices across distributed teams, and navigating ambiguity at the org level.


• Define and navigate highly ambiguous and complex problem spaces, leveraging insights across customer, business, and operational areas to frame initiatives and advocate for a strategic perspective and vision at all levels of the organization.


• Lead and collaborate with multiple cross-functional teams to deliver high-impact initiatives containing numerous product offerings, from concept to launch, ensuring alignment with business objectives and user needs.


• Drive design excellence by optimizing and refining design standards, practices, and methodologies, connecting brand and product design thinking to create novel and compelling solutions.


• Mentor and coach designers, fostering a culture of innovation, collaboration, and continuous improvement within the design team and across the organization.


• Collaborate with senior stakeholders to align technical strategy with experiential outcomes, proposing novel technical and experiential opportunities to elevate the quality, speed, and scale of products and services.


• Engage key stakeholders to secure buy-in and support for strategies through user-centered storytelling, building cross-functional alliances to expand the design function's reach and influence.


• Contribute to establishing business success metrics that include UX and brand quality, ensuring that design initiatives align with and drive the organization's market position and business goals.


• Exceptional communication and collaboration skills, with the ability to influence and align stakeholders at all levels of the organization.

Qualifications:

• 10+ years of experience as a UX (User Experience) / Product Designer, with a proven track record of leading strategic org-wide design, systems, and product initiatives across multiple teams.


• Expertise in design and collaboration tools (e.g., Figma, FigJam, and others).


• Mastery of UX design skills, including facilitating design workshops, applying solution frameworks, creating user flows, defining IA, and creating wireframes and prototypes.


• Strong visual design and UI skills, with experience leveraging, building upon, and evolving design systems.


• Demonstrated expertise in designing with a mobile-first lens.

Nice to haves:

• Experience designing for AI products, influencing all aspects of product development that affect the experience, from prompt engineering to novel interaction patterns.


• Experience designing with emerging technologies, e.g., GenAI. and teaching others how to use them.


• Experience as a course instructor or teaching assistant.


• Experience designing for consumer SaaS products, LMS or enterprise products, or consumer mobile, depending on the topic area of interest.

Compensation

This role is available in the following US Pay Zones:

Zone 1: $233,700 - $198,645

Zone 2: $224,200 - $190,570

Zone 3: $207,575 - $176,430

Zone 4: $193,325 - $164,320

At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

US Pay Zones:

• US-Z1: Bay Area


• US-Z2: NYC and Seattle Metro


• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA


• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

If this opportunity interests you, you might like these courses on Coursera:

• Generative AI for Everyone


• Google UX Certification


• Design Thinking for the Greater Good


• Design Led Strategy