Senior Staff, Technical Ope (Archived) | VirtualInterview.ai

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Great launches shouldn't feel like a fire drill—they should feel inevitable. As our Senior-Staff, Technical Operations Lead, you will define the "Go/No-Go" rhythm that powers our launch velocity. You are the bridge builder who aligns Product, Engineering, and Risk partners on a single, unified path to release. Your mandate is simple: accelerate the good, catch the bad, and automate the rest. You will serve as the definitive face and single point of accountability for launch readiness, driving a holistic launch management approach that partners closely with our review and release teams. This includes establishing strategic partnerships with product, engineering & infrastructure teams to evolve and harden the Go/No-Go management process, ensuring system stability and resilience are core launch gates.

You’ll also serve as the key operational leader for managing our organizational data within our internal launch, planning and goaling tools. Partnering with leaders and cross-functional planning teams, you’ll enable real-time visibility through our tools to empower our teams to execute with velocity. If you love turning chaos into clarity and friction into flow, this is your role.

Responsibilities:

Drive Operational Rigor

You’ll implement effective governance & data validation processes to ensure operational compliance and accountability, enabling best practices across teams to ensure repeatable, scalable processes.

By ensuring our internal systems reflect reality, you help teams broadcast a clear, data-backed story of how their roadmap investments are driving company-wide goals.

Ensure every initiative on the roadmap is clearly tethered to a strategic "why," helping teams defend their prioritization decisions and resource needs with confidence.

You will ensure our partners in Security, Safety, Legal, Policy and Finance never have to guess what’s coming. By creating a unified, 360-degree view of our roadmap, you give these critical teams the tailored visibility they need to support us effectively.

Drive Data Integrity and Reporting

Drive data integrity across the company, ensuring that employee data, launches, goals, roadmap initiatives, and resource allocations accurately reflect reality within our tracking systems.

Define and track the operational KPIs that drive velocity and ensure compliance—such as on-time delivery, review throughput, and risk burndown—translating raw data into executive-level insights and dashboards.

AI-Native Toolkit & Automation

Contribute to Internal Tooling roadmap input, prioritization, and creation, driving us towards scalable, low-friction processes.

Deploy AI-driven workflows to automate the heavy lifting of launch reviews, transforming a manual process into an intelligent, frictionless experience.

Orchestrate deep integrations across our tool stack (tracking, incidents, experimentation, and analytics) to eliminate data silos, remove duplicate entry, and ensure near real-time accuracy.

Own communication and XFN alignment

As an adept and compelling communicator, you connect with individuals at every level of the organization, building strong relationships with technical and non-technical stakeholders and ensuring that everyone is clear on the role they play in these processes.

Prepare and present summaries with key information points for exec discussion and follow up

Design structured engagement protocols with cross-functional partners (Security, Legal, Safety, Privacy, etc.) to ensure the right expertise is injected at the exact right moment—eliminating late-stage surprises.

Build a distributed governance model that balances speed with safety. You will empower teams with the autonomy to move fast, supported by shared standards and automated guardrails that keep us compliant.

Qualifications:

10+ years in program management, product operations, launch management, or similar roles in fast‑paced technology environments.

Proven ownership of a product‑wide launch or release management program, including formal review processes and go/no‑go.

Experience operating an internal system of record for planning/launches with strong data governance practices, including a company‑wide launch calendar.

Background coordinating launches across diverse surfaces (API, web apps, desktop/mobile) for high‑visibility releases.

Experience in high‑growth or rapidly scaling environments—creating processes that accelerate teams rather than slowing them down.

Track record of building strong relationships with technical and non‑technical stakeholders; service‑oriented mindset.

Proficiency with modern project tracking (Internal Systems, JIRA, Trello) and analytics platforms (Looker, Hex); ability to define useful dashboards and KPIs.

Exceptional written and verbal communication; executive‑level facilitation and crisp decision framing.

Strong change‑management skills: documentation, training, enablement, and driving adoption at scale.

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs

401k with Employer Match

Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

Family Planning Support

Gender-Affirming Care

Mental Health & Coaching Benefits

Flexible Vacation & Paid Volunteer Time Off

Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:

$210,800—$295,200 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Senior Staff, Technical Operations Lead

Job Description

Skills & Requirements