This position may no longer be available
Posted . It may have been filled, expired, or closed.
This position may no longer be available
Posted . It may have been filled, expired, or closed.
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
The Stripe Delivery Centers (SDCs) are Stripe’s one stop shop for repeatable operations work. The SDCs strengthen the operational backbone of Stripe by removing operational complexities for business teams by proposing and executing on appropriate staffing strategies for operational work (automated, insourced, outsourced or blended).
As an SDC Program Manager, you will be instrumental in driving the successful integration of new business functions at the SDC. With a growing number of teams at Stripe looking to enhance their operational capabilities at the SDC, you will partner closely with these teams and will be responsible for their successful launch.
Some of your responsibilities will include identifying suitable workflows, conducting volume and capacity planning, advocating for and implementing process improvements, collaborating with others to develop appropriate tooling and reporting solutions, and closely engaging on the recruitment process. We’re also looking for someone to help us build and improve the overall intake process by testing new processes and providing critical input on what does and doesn’t work well. This is a highly cross-functional role in which you will collaborate with many different teams across Stripe.
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.