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NPI Staff Program Manager – Federal and Defense Programs
ZscalerUsa; San Jose, California, United States (Remote)
This position may no longer be available
Posted . It may have been filled, expired, or closed.
Type
FULL TIME
Work Style
Remote
About Zscaler
Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.
Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.
We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.
Role
We are looking for a NPI Staff Program Manager-Federal and Defense Programs to join our Product Management team. This is a hybrid role based in San Jose, CA (three days a week), reporting to the Vice President of Product Operations & NPI. We built our architecture from the ground up as a platform that could extend to new features and services. You will join a team of innovators delivering never-before-seen capabilities in threat prevention and business enablement for GovCloud and IL5 environments, making your mark on the planning and product roadmap at the forefront of cloud security.
What you’ll do (Role Expectations)
Plan and execute large-scale product development and feature launches for GovCloud and IL5 environments
Collaborate with Product, Engineering, Legal, Compliance, and other teams to ensure successful program delivery for Federal agencies and DoD-specific missions
Serve as the central liaison, coordinating efforts from design through launch, ensuring compliance with FedRAMP and IL5 standards
Provide regular updates to leadership on program progress, compliance, risks, and opportunities, ensuring transparency and alignment
Who You Are (Success Profile)
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
8+ years of experience in Product Operations, Program Management, or NPI within SaaS or cybersecurity industries
Deep knowledge of FedRAMP and IL5 standards, with proven expertise managing complex product introductions in Federal agencies and DoD environments
Proficiency in program management tools such as Jira and Confluence
U.S. citizenship is required for this position due to the nature of the customers assigned to this role
Willingness to initiate and complete Federal and Defense certification processes as required
What Will Make You Stand Out (Preferred Qualifications)
Experience leading programs for GovCloud, FedRAMP, or IL5 cybersecurity initiatives for Federal and Defense agencies
Familiarity with service delivery across design, security implementation, and post-deployment in secure environments like NSS or CUI
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Prepare for your NPI Staff Program Manager – Federal and Defense Programs interview at Zscaler.