Senior Manager, Supply Chain Business Process Architect

About the Team

The Finance Platform & Technology team at OpenAI builds and scales the future-proof systems and data architecture that power our core financial operations. We enable business agility, compliance, and operational excellence across quote-to-cash, procure-to-pay, inventory, and asset management for both B2B and B2C. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering smarter decisions, reliable reporting, and sustainable growth as OpenAI evolves

About the Role

We are hiring a Senior Manager, Supply Chain Process Transformation to own how OpenAI’s Data Center and Manufacturing supply chains operate at scale across planning, sourcing, manufacturing, logistics, deployment, and financial settlement.

This role owns how work flows through the supply chain, not just the tools. You will be accountable for transforming manual and vendor-driven execution into standardized, automated, system-driven operations across Contract manufacturing, Direct procurement, Inventory and logistics, Data center deployment, Financial and compliance controls

You will serve as the process architect and execution leader for how OpenAI plans, buys, builds, tracks, and pays for physical infrastructure globally. You will lead the transition from spreadsheet-based, vendor-managed execution to ERP-grade, system-of-record workflows that support high-volume, capital-intensive, and globally distributed operations.

This is a hands-on leadership role for someone who has built and scaled real-world supply chains across data centers, contract manufacturing, and hardware programs—and knows how to embed those operations into modern ERP and planning platforms.

This role is based in San Francisco, CA. We operate on a hybrid model (three days per week in the office) and offer relocation assistance.

You’ll be responsible for:

End-to-End Operating Model

• Define how planning, procurement, manufacturing, logistics, and finance connect into a single, controlled system of record

• Replace fragmented handoffs and spreadsheets with standardized, system-native workflows

• Establish global process standards across regions, suppliers, and internal teams

Process Transformation at Scale

• Replace manual and exception-driven execution with automated, auditable processes

• Build closed-loop execution across supplier commits, production status, logistics events, and financial posting
  Define and enforce global operating standards for suppliers, regions, and internal stakeholders

Execution & Leadership

• Drive continuous improvement of supply chain operations using Oracle Fusion Supply Chain and integrated platforms

• Lead cross-functional execution across Data Center Operations, Hardware Engineering, Procurement, Finance, and external partners

• Serve as the go-to leader for how supply chain processes scale as OpenAI grows

• Represent OpenAI’s Enterprise Platform Team in supplier and contract-manufacturer integrations

System Ownership

• Translate operational reality into ERP-grade workflows across procurement, planning, manufacturing, logistics, inventory, order management, and PLM

• Partner with Supply Chain Systems, Finance Systems, and Data Engineering to deliver One source of truth, End-to-end traceability, Automated financial and compliance controls

• Eliminate black-box execution by driving real-time visibility and accountability through upstream and downstream system integrations (e.g., ERP, Anaplan)

Operational Excellence

• Ensure processes and systems meet security, data governance, and regulatory requirements

• Establish change management, testing, and control frameworks to support stable releases and business continuity

• Drive automation and scalability using AI-first design principles

We’re looking for someone with:

• 12+ years of experience in supply chain systems, including 5+ years in leadership roles

• APICS or equivalent SCM certification

• Proven success leading ERP or large-scale supply chain transformations

• Deep data center and hardware supply chain expertise (planning, procurement, PLM, manufacturing, order management)

• Experience operating in fast-growing, globally distributed environments

• Strong background in system integration, data architecture, and analytics

• Familiarity with compliance, governance, and scale-driven operational controls

• A track record of building and mentoring high-performing teams

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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