Role Description
Dropbox is seeking a Principal Product Manager to lead the strategy and execution of our next-generation AI-powered experiences within Dash, Dropbox’s universal search and organizational assistant. In this role, you’ll shape how people find, organize, and act on their work—crafting intelligent, contextual, and deeply useful experiences across desktop, mobile, and web.
You’ll define the vision for Dash’s most visible surfaces and entry points—whether it’s reimagining the Start Page as a daily hub for focus and flow, or evolving our on-device and mobile experiences into intelligent companions for deep work. These are high-impact, 0→1 roles, giving you the opportunity to explore new interaction models and push the boundaries of what AI can do for productivity.
This position demands a balance of customer obsession, technical fluency in AI/ML systems, and strong product instincts. You’ll navigate across executive and IC audiences, translating ambiguous opportunities into clear, scalable strategies. If you’re passionate about building AI-native, cross-platform product experiences that redefine how people work, we’d love to meet you.
Responsibilities
- Own and evolve the product vision and roadmap for your area (Surfaces and Start Page), driving alignment across functions.
- Translate ambiguous problems and AI opportunities into clear strategies, experiments, and roadmaps.
- Partner closely with Engineering, Design, Data Science, Research, and GTM to ship innovative, AI-powered features at scale.
- Collaborate with the Dropbox AI/ML and Platform teams to ensure scalable, privacy-respecting, and performant AI implementations.
- Act as a thought leader—coaching other PMs, contributing to company-wide AI product strategy, and influencing direction across teams.
- Define success metrics and deliver measurable impact through experimentation, iteration, and disciplined execution.
Basic Qualifications
- Bachelor’s degree or equivalent practical experience in product management, engineering, or data-driven product development.
- 10+ years of product management experience, including ownership of major product initiatives end-to-end.
- Proven success building and shipping AI-powered products at scale—especially in productivity, SaaS, or consumer software.
- Deep product sense and consumer instincts—especially on mobile or multi-surface experiences.
- Comfort operating in 0→1, pre-PMF environments with shifting priorities and open-ended problem spaces.
- Deeply understand customer workflows and pain points through user research, data analysis, and competitive insights.
- Strategic thinker with excellent communication skills; you can inspire teams and influence at every level, from ICs to executives.
- Passion for the future of work, AI, and building products that help people focus on what matters most.
Preferred Qualifications
- Background in AI/ML, NLP, or data science.
- Experience working on assistants, chatbots, or productivity-enhancing tools.
- Familiarity with privacy, security, and ethical considerations in AI product development.