Manager, Sales Process & Productivity at Okta

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Field Process and Systems Team

At Okta, our AI strategy is designed to revolutionize how we engage with customers and operate our business. For that strategy to succeed, we need a deep, practical understanding of our current field operations. We are looking for a Manager of Field AI Process & Operations to be that critical link, sitting within the Field Process & Systems team.

The Manager, Field AI Process & Operations Opportunity

The Manager, Sales Process & Productivity will be responsible for optimizing sales workflows, driving operational efficiency, and enabling the sales team to achieve peak performance. The ideal candidate will collaborate with Sales, GTM Strategy and Ops, Enablement, and other cross-functional teams to refine processes, implement best practices, and enhance overall sales effectiveness.

What you’ll be doing

Sales Process Optimization

Analyze, refine, and document sales processes to improve efficiency and alignment with business goals

Partner with sales leadership to identify bottlenecks and implement solutions that accelerate deal velocity

Ensure sales processes are well-integrated within Salesforce and other technology tools

Establish a framework for continuous process improvements, leveraging data insights and feedback

Sales Programs & Enablement

Develop and refine programs that improve sales team effectiveness, including training and tool adoption

Collaborate with Sales Enablement to ensure reps have the right resources, training, and knowledge to be successful

Support change management initiatives related to new processes and systems

Technology & Tools Strategy

Act as key business stakeholder in the evaluation, adoption, and optimization of sales technology tools (i.e. Salesforce, Clari, Zoominfo, etc.)

Work closely with BT, Sales Operations, and vendors to ensure sales tools align with business needs and drive efficiency.

Influence the roadmap for sales technology by providing business requirements and advocating for improvements

Ensure proper adoption and utilization of tools by the sales teams through enablement, training, and process integration

Cross-Functional Collaboration:

Work closely with Sales, Marketing, and various operations team to ensure alignment on sales process strategies

Partner with BT, Field Systems counterparts, and Sales to ensure business needs are met

Support leadership with reporting, insights, and recommendations to improve sales processes and programs

What you’ll bring to the role

5+ years of experience in sales operations, revenue operations, or sales enablement roles

Strong understanding of B2B sales process, methodologies, and best practices

Hands-on experience with Salesforce and other sales technology tools (i.e. Clari, Linkedin Sales Navigator, Zoominfo, etc)

Experience developing and maintaining sales process documentation and policies

Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights

Strong project management skills with the ability to manage multiple initiatives simultaneously

Experience working in high-growth, fast paces SaaS or tech environment preferred

Exceptional communication and stakeholder management skills

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Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$140,000—$210,000 USD

What you can look forward to as a Full-Time Okta employee!

Amazing Benefits

Making Social Impact

Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

Manager, Sales Process & Productivity

Job Description