Senior Data Analyst - Strategy & Operations

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

We are looking for a Business Intelligence (BI) Analyst to join the Strategy and Operations team within Square Financial Services (SFS), Block's Bank. You will focus on providing data insights surrounding our commercial lending operational teams' workflows to build upon and help drive the organization's strategy. You will also be leading the charge in making operational data accessible to the leadership team within SFS. As a Senior Data Analyst, you will often interface and collaborate with Operations team leads, product managers, engineers and data scientists to influence business decisions.

You Will

• Design, develop, and maintain ETL pipelines, dashboards (Looker), and reporting assets that support operational reporting for SFS


• Lead strategic analytical projects that provide critical insights or promote operational change to serve small businesses nationally


• Provide comprehensive daily analytics support to Operational teams, deliver resources to empower data access and self-service so your expertise can be used where it is most impactful


• Perform ad-hoc analyses of operational performance trends to inform executive decisions


• Communicate data insights and recommendations to partners and executives in verbal, visual, and written media


• Partner with Operations, Product, Legal, Compliance, Risk, and Engineering to translate Banking requirements into clear data deliverables

You Have

• At least 5 years of data analysis/business intelligence experience


• BA/BS (statistics, business, data management, or related field preferred)


• Expertise in SQL and large-scale data sets


• Proficiency with BI/visualization tools (Looker, Tableau, Mode, etc.)


• Excellent written and verbal communication skills


• Develop, deploy, maintain, and optimize data models, pipelines, ETL jobs and visualizations


• Excellent multitasking skills and task management strategies


• Prior fintech or lending experience is a plus

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.