Supplier Manager | Global Freight & Trade Compliance

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

As a Supplier Manager on Block's Global Freight & Trade Compliance team, you'll be responsible for owning critical suppliers and services across our global freight and trade compliance programs - from compliance consulting and customs brokerage to services provided by our parcel carriers, freight forwarders, and SaaS partners - driving measurable outcomes and enabling global operations across Block’s entire hardware portfolio. Working with a lean, flexible logistics team, you'll build scalable trade compliance and global freight solutions in all of the markets where Block operates, including the US, Canada, EU, UK, Japan, and Australia.

This role goes beyond traditional trade compliance or freight management – you'll work with cross-functional and external partners to drive outcomes in an outsourced logistics model through creative solutions and strategic sourcing. You'll be responsible for building right sized solutions with only high level inputs, managing complex supplier relationships, and developing strategies that balance cost, speed, and operational excellence.

As the subject matter expert for your portfolio, you'll have the autonomy to implement your strategic vision to enable global operations while protecting Block's regulatory standing and supplier partnerships. You'll gain buy-in from internal stakeholders and external compliance partners to implement trade compliance standards and inform the supply chain, enabling seamless customs clearance and freight execution through strategic partnership approaches rather than direct operational control.

You Will

• Drive significant cost optimization through strategic sourcing and network design
• Shape Block's global logistics network across all brands
• Build scalable global freight and trade compliance programs that support company growth
• Influence strategic decisions about Block's supply chain design
• Lead critical supply chain initiatives that directly impact product availability
• Work cross-functionally to resolve high impact compliance escalations and time-sensitive inquiries
• Develop and execute global freight and trade compliance procurement strategies with minimal oversight
• Lead strategic sourcing initiatives including vendor selection, relationship management, and market intelligence
• Drive complex contract negotiations with partners across customs brokerage, compliance consulting, freight forwarding, parcel services, and SaaS
• Design and implement flexible, scalable solutions supporting our outsourced logistics strategy
• Develop and own business continuity plans to mitigate supply chain disruptions
• Own cost management including rate negotiations, RFQs, benchmarking, cost modeling, and tariff budgeting
• Drive network optimization and design decisions balancing cost, speed, and long-term objectives
• Create and maintain supplier performance metrics and lead quarterly business reviews
• Design scalable processes and documentation that elevate team knowledge
• Manage critical, ad hoc, and expedited shipments to ensure supply chain continuity

You Have

• 8+ years of progressive experience in global logistics procurement and trade compliance
• Extensive experience designing and implementing import and export compliance processes, including HS and ECCN classifications, export licensing, customs communications, import audits, tariff cost management, and entry corrections across multiple jurisdictions. Experience with small parcel imports a plus
• Deep expertise in global customs regulations with proven ability to resolve complex compliance issues in creative and effective ways, experience with US Export regulations is a plus
• Successful track record of strategic supplier relationship management, including negotiating complex service agreements, managing supplier performance and outcomes via KPIs, and driving cost optimization across multiple service categories
• Proven ability to mitigate risk and effectively manage outcomes via cross functional teams, including 3PLs, customs brokers, freight forwarders, and regulatory authorities globally without direct management authority
• Advanced analytical and financial modeling skills
• Experience leveraging automation tools, AI-driven analytics, and process optimization solutions to enhance supplier management processes and reduce manual tasks

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.