CRM Data Governance Analyst (6-month contract) at Cloudflare

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Singapore

Short Term Contract (6 months)

High-growth companies tend to evolve quickly as they grow, so we are looking for talented individuals who thrive in a fast-paced environment and crave ambiguous problems.

This role supports a critical data initiative for the GTM organisation in Asia Pacific & targets individuals with experience and interest in Data Analytics, specifically in data quality and data governance. We are looking for a candidate that is curious, detail-oriented, and passionate about ensuring data accuracy to drive actionable business insights. Success in this role comes from understanding the data requirements behind our account data, the business processes that generate data, and collaborating cross-functionally to champion the benefits of data integrity for Cloudflare's growth and operations.

What you'll do

Work to understand the current data landscape in SFDC with a specific focus on firmographic & technographic customer and account data.

Partner with IT, Data Engineering and Sales Operations teams to identify data quality gaps and perform data cleanup initiatives.

Analyze and define the requirements for establishing and maintaining a robust account hierarchy structure within our systems (e.g., Salesforce, BigQuery).

Conduct analysis to measure the health of our account universe and identify macro and micro trends impacting data integrity.

Develop recommendations and implement processes and/or technical solutions to continuously improve data quality, integrity, and standardization across the organization.

Work cross-functionally with Sales, Marketing, and Business Intelligence teams to enable data-informed decisions grounded in trustworthy data.

Examples of desirable skills, knowledge and experience

Bachelor’s or Master’s Degree in Computer Science, Engineering, Business, or a related field.

Strong analytical skills with a detail-oriented mindset.

Some experience analyzing complex data sets using Excel, SQL; R, Python, or similar statistical tools is a plus.

Familiarity with data visualization software (Tableau, Looker, etc.) is a plus.

Excellent verbal and written communication skills, with an ability to present key takeaways and recommendations clearly.

Capable of working in a highly collaborative environment and thriving in a fast-paced, high-growth environment.

Prior exposure to CRM systems (like Salesforce) or experience in a fast-growing SaaS business is preferred.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

CRM Data Governance Analyst (6-month contract)

Job Description