Training Coordinator

The Community You Will Join:

As a Training Coordinator, you’ll become part of a passionate, collaborative Training & Development team dedicated to empowering Airbnb Training Team through continuous reporting support. You’ll work closely with cross-functional partners in HR, Operations, and business units across the organization, ensuring we are able to measure training programs and showcase impact and are aligned with company goals. Our work environment is dynamic, inclusive, and supportive where new ideas are encouraged and every team member’s voice matters.

The Difference You Will Make:

The Training Coordinator is the linchpin of smooth operations and sustained excellence at Airbnb’s ACC. By managing every stage of the training lifecycle—from onboarding and nesting to ongoing interventions—they ensure every new joiner is set up for success, teams remain agile, and performance is always tracked and optimized. Their meticulous handling of training data, batch observations, and feedback creates a foundation for data-driven decisions and continuous improvement. With their coordination of logistics and cross-team collaboration (Recruitment, People Analytics, WFM), the Training Coordinator not only keeps training on schedule but also guarantees that every intervention is timely, effective, and aligned with Airbnb’s evolving needs.

A Typical Day:

• Onboarding Phase




• Coordinate onboarding & handover of new joiners to ACC Training Team.




• Training Phase




• Track & update training attendance, EWS, and batch data using TMS and Excel.


• Coordinate with recruitment to collate interview data & collate batch observations data to be shared with People Analytics Team




• Nesting Phase




• Track, manage, update & share nesting performance data for all batches




• On Floor Interventions




• Track, manage, update & share refresher attendance and efficacy.


• Track, manage, update & share updates for training based on OCM, New Release etc




• Coordinate Training Logistics




• Create an update training GANTT & Airtable to track training rooms & trainers for effective delivery of training sessions.


• Coordinate with WFM for slots for refreshers & PKT


• Track, manage, update both LMS & TMS for all training requirements




• Evaluate Training Effectiveness




• Collect feedback from participants and trainers to continually improve training programs.

Your Expertise:

• Proven experience (2–4 years) in training coordination, program administration, or a training background role within a fast-paced, customer-centric environment.


• Strong proficiency in data management, reporting, and analysis using Excel, Training Management Systems (TMS), and Learning Management Systems (LMS); experience with Airtable, ASANA or GANTT charts is a plus.


• Demonstrated ability to manage multiple priorities and stakeholders—HR, Operations, People Analytics, WFM—while delivering on tight deadlines and maintaining meticulous attention to detail.


• Excellent interpersonal, written, and verbal communication skills, with a proven ability to engage, influence, and collaborate across diverse teams.


• Strong organizational and project management skills, with experience coordinating logistics for large-scale onboarding and training programs.


• Comfortable working in a dynamic, growth-oriented environment where adaptability, problem-solving, and continuous improvement are valued.


• Must have work authorization in India; occasional travel to partner sites may be required.


• Bonus: Experience in the hospitality, tech, or service industry; familiarity with reporting dashboards or analytics platforms; multilingual skills are a plus.

Hybrid Work Requirements & Expectations: To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following:

• Workspace: A dedicated, quiet, and private workspace free from interruptions and external noise


• Internet Connectivity: During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings


• Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved.


• Confidentiality & Security: Employees are responsible for protecting Airbnb’s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.