People Technology Analyst | (Archived) | VirtualInterview.ai

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

The People Technology Analyst is responsible for the development, configuration, and ongoing maintenance of the technology tools that support Grafana Labs. This role will be the subject matter expert for our talent acquisition tech stack while also contributing to the administration and evolution of other people systems, including LMS platforms, AI-enabled tools, and emerging HR/People Team technologies.

What You'll Be Doing:

Serve as the system owner and SME for Greenhouse Recruiting

Configure and maintain custom fields, stages, tags, security permissions, and other metadata lists

Provide technical support for integrations

Build and maintain dashboards, reports, and analytics to support hiring insights and decision-making

Support audits, compliance needs, and data integrity within the recruiting system

Drive continuous improvement through testing new features, releases, and best practices

Partner with internal stakeholders to gather requirements, document processes, and translate needs into system solutions

Support and administer additional people tools such as Learning Management Systems (LMS), AI-enabled HR tools, Workforce Planning Platforms, etc.

Create configuration documentation and develop user guides to enable internal stakeholders

What Makes You a Great Fit:

Must be located in either Central or Eastern time zone in the US

Experience administering Greenhouse (ATS) is required, Docebo (LMS), Tangelo (Onboarding & Workflow Automation) preferred.

Experience in a high-growth startup environment with constant change as your companion

A passion for being organized, with incredibly strong project management skills. You will need to be detail oriented, love multi-tasking and have excellent follow through skills

A customer service, highly-approachable role ensuring that everyone, locally and internationally, views you as a “go to” person

Excellent communication in all channels (in person, online, in writing) and are able to form strong working relationships both in person and virtually

Process oriented, creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems

Compensation & Rewards

In the US, the Base compensation range for this role is $100,000 - $120,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.

Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.

Transparent Communication – Expect open decision-making and regular company-wide updates.

Innovation-Driven – Autonomy and support to ship great work and try new things.

Open Source Roots – Built on community-driven values that shape how we work.

Empowered Teams – High trust, low ego culture that values outcomes over optics.

Career Growth Pathways – Defined opportunities to grow and develop your career.

Approachable Leadership – Transparent execs who are involved, visible, and human.

Passionate People – Join a team of smart, supportive folks who care deeply about what they do.

In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.

Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

People Technology Analyst | EST or CST USA | Remote

Job Description

Skills & Requirements