Product Policy –Policy Manager (Child Safety)

About the Team

The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT store, Sora, and the OpenAI API. As a member of this team, you will be instrumental in developing policy approaches to best enable both innovative and responsible use of AI so that our groundbreaking technologies are truly used to benefit all people.

As a member of the Product Policy team, you will leverage an understanding of AI technology, consumer and developer products, as well as the policy landscape to help mitigate risks and ensure OpenAI’s products benefit all of humanity. This role will shape Product Policy’s approach on child safety related policies to support our growing investments in protecting children and young people across our platforms. This will include crafting policies with our partner teams to ensure the best possible user experiences with our tools and working closely with investigative, integrity, safety, and ops teams to detect and address misuse.

We’re looking for candidates with deep expertise in the child safety ecosystem — particularly as it relates to generative AI — who can partner closely with product and legal teams to shape responsible platform policy. Ideal candidates bring a strong understanding of the child safety and AI policy landscape and are able to translate that expertise into clear, practical guidance for product teams and company leadership. As OpenAI continues to scale, this role will play a key part in aligning diverse stakeholders across product, legal, research, global affairs, and communications to advance a coherent and trusted approach to child safety. Comfort navigating complexity and ambiguity is essential.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Develop and maintain child-safety policy frameworks that govern how OpenAI products are designed, launched, and operated, including safeguards against exploitation, grooming, harmful content, and other child-related risks.

• Partner cross-functionally with Product, User Ops, Legal, Safety, Integrity, Communications, and Global Affairs to align on risk posture, product launches, incident response, and external commitments.

• Translate policy into practice by creating clear implementation standards, enforcement protocols, and escalation paths that engineering, operations, and integrity teams can embed directly into product and trust & safety systems.

• Identify opportunities to leverage data to inform our policy work.

You might thrive in this role if you:

• 4+ years of experience in child safety, trust & safety, policy, investigations, intelligence, or a related field, with exposure to how technology platforms manage child-related risks.

• Have specific & deep experience with product policy work to partner with technical teams and shape responsible product development.

• Possess excellent communication skills with demonstrated ability to communicate with product managers, engineers, researchers, and executives alike

• Are comfortable with ambiguity and enjoy going 0 to 1

• Are a creative thinker with an eye for opportunities to leverage data to inform policies

• Have an understanding of how government, enterprise, and other stakeholders think about child safety related policy issues

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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