ACATs Associate

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Account Transfer Brokerage Operations team supports the accurate and timely movement of customer assets, with a strong focus on regulatory compliance, operational risk management, and customer experience. The team partners closely with clearing, compliance, middle office, and product teams to ensure account transfers are processed correctly and efficiently at scale.

As an ACATs Associate, you will support critical brokerage operations related to account transfers and asset movement, serving as a key point of escalation for complex cases and risk-sensitive inquiries. You’ll help ensure high-quality execution of ACATS activity while contributing to process improvements that strengthen controls and enhance the customer experience — this is a high-visibility role with meaningful impact!

This role is based in our Lake Mary, FL or Westlake, TX office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Oversee and support daily ACATS-related operations, including supervisory review of client outreach and internal inquiry handling


• Resolve complex account transfer and asset movement issues, ensuring accuracy, timeliness, and adherence to regulatory requirements


• Identify, escalate, and document high-risk or compliance-related issues related to middle-office activities


• Partner with operations and project teams to support the launch, enhancement, and scaling of brokerage products and systems


• Review existing workflows to identify inefficiencies and implement process improvements that strengthen controls and reduce errors

What you bring

• Active Series 7 license required; Series 24 preferred


• Prior experience in clearing operations, asset movement, or brokerage operations


• Strong attention to detail and ability to manage sensitive financial data accurately


• Demonstrated ability to solve complex operational problems and make sound risk-based decisions


• Ability to work effectively in a high-volume, evolving environment while collaborating with internal partners

What we offer

• Challenging, high-impact work to grow your career.


• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.


• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.


• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.


• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.


• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!


• Exceptional office experience with catered meals, events, and comfortable workspaces.