ABOUT THE ROLE

As a Peloton Consumer Sales Associate, you will focus on achieving and exceeding sales goals that result from inbound lead generation and an existing customer database. You will educate and thoughtfully guide members through the Peloton buying experience while ensuring the highest level of quality, customer care, and integrity.

YOUR DAILY IMPACT AT PELOTON

Achieve monthly, quarterly, and annual personal and team sales goals
Maintain a consultative selling approach by following Peloton's sales methodology - selling Peloton’s core product, accessories, and ancillary product offerings (i.e., warranties) to new leads and existing bike owners
Manage inside sales process from lead to close
Actively monitor inbound sales phone calls, web leads, and web chat for lead generation
Provide timely and accurate response and follow-up with all sales leads
Collaborate on lead generation and sales with Customer Experience and Marketing, as needed
Daily planning to improve sales activities including phone, email, chat
Prepare and present appropriate sales proposals
Effectively utilize Peloton CRM system (Salesforce) to track and monitor personal and lead activity, lead dashboards and reports, call lists, and more
Serve as product expert by providing up-to-date product information

YOU BRING TO PELOTON

A solid history of meeting and exceeding sales goals
Self-motivated and driven individual - not satisfied with the status quo
Proactive, never fail attitude/ability to work and motivate yourself independently while also working collaboratively and non-competitively with teammates
Positive and upbeat phone skills, excellent listening skills, and solid writing skills
Experience with lead qualification and objection handling
Time and sales pipeline management
Proficiency with MS applications (Word, Excel, etc), Apple Products, Customer Relationship Management (CRM)
Demonstrated passion for fitness and wellness
Must be able to work nights, weekends, and holidays

COMPENSATION: This position offers a competitive base salary plus accelerators, rewarding your success in achieving and exceeding business targets and objectives.

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.
At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

Consumer Sales Associate

Job Description

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