Project Manager, Recruiting Operations

About the Team

At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent in science, engineering, and business to address one of the most ambitious challenges of our time

OpenAI’s Recruiting Operations team ensures our recruiting organization runs smoothly, scales efficiently, and delivers a world-class experience for both candidates and hiring teams. The Systems Lead plays a critical role at the intersection of systems, data integrity, and enablement—making sure our tools and users work in harmony.

About the Role

We’re looking for a Project Manager to drive high-impact programs that improve how we plan, deliver, and scale recruiting.

You will help Recruiting Leads run their business day-to-day while leading the cross-functional work required to execute their most important priorities. You’ll translate strategy into clear plans, surface tradeoffs early, and ensure the right decisions happen at the right time.

In practice, this role is both Chief of Staff-esque and PMO-driven: a trusted thought partner to leaders and an execution owner who brings structure, momentum, and accountability to complex, high-volume work.

You might drive initiatives such as building priority intake and planning mechanisms for Leads, standardizing interview processes across teams, leading enablement rollouts, evaluating and implementing vendors, responding rapidly to hiring spikes, or developing dashboards that track hiring health and recruiter capacity.

In This Role, You Will:

• Own delivery end-to-end: Run intake → planning → execution → launch → retros. Manage scope, risks, dependencies, and timelines across multiple concurrent initiatives.

• Operationalize recruiting strategy: Translate Lead priorities into roadmaps, milestones, and measurable outcomes.

• Run the operating system: Build lightweight cadences and visibility mechanisms (weekly updates, planning cycles, decision logs, RAID tracking) that reduce surprises and keep work moving.

• Lead process and change efforts: Map current workflows, design improved future-state processes, document SOPs, and drive adoption through enablement and communication.

• Deliver tooling and systems improvements: Lead requirements, UAT, rollout, and measurement for recruiting systems and automation projects.

• Use data to guide decisions: Define KPIs and dashboards; use insights to prioritize, measure impact, and continuously improve.

• Align cross-functional partners: Coordinate across Recruiting, RecOps, People Tech/Talent Systems, Finance, and Legal/Procurement to unblock work and drive decisions.

• Act as a strike team resource: Step into high-priority or high-volume initiatives, bring structure quickly, and stabilize execution.

You’ll thrive in this role if you have:

• 5+ years of experience in project/program management, operations, or business operations (People/Talent/HR ops experience strongly preferred).

• Proven success leading complex, cross-functional initiatives with multiple stakeholders and competing priorities.

• Strong ability to turn ambiguity into clear plans, milestones, and decisions.

• Experience building operating rhythms and program infrastructure (workback plans, RAID logs, stakeholder updates, planning cadences).

• Comfort working with data to inform prioritization and measure impact.

• Excellent written and verbal communication skills; able to influence without authority.

High judgment, ownership mindset, and ability to handle sensitive information with discretion.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.