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ABOUT THE ROLE
Peloton’s Content Department - comprising our Production, Studio Operations, and Instructor teams - works 365 days a year to deliver a broad offering of highly engaging subscription content to our members. We are a highly collaborative, fast paced department that focuses on evolving our innovative programming. We are looking for a Studio Hardware Technician to support our Facilities and Tech Manager in ensuring that our studio facilities, where our Peloton classes are filmed, are managed and maintained to the highest standards, with a strong focus on the maintenance of studio bikes, with health and safety for our Riders as a top priority.
YOUR DAILY IMPACT AT PELOTON
Support the Facilities and Tech Manager with studio operations and maintenance of all studio facilities
Assist with ensuring the best possible Member experience
Assist with the maintenance and orders of all bike-related and hardware equipment, such as bikes, spare parts, replacement bikes, bike shoes, and all associated inventories
Assist with maintaining bike conditions and carrying out bike repairs and adjustments before, during, and after classes
Be responsible for the onboarding and training of other Studio staff around all studio hardware procedures
Act as the main liaison between Studio and Field Operations teams, ensuring that lines of communication remain strong and new developments relating to hardware are shared between teams
Act as the main liaison with US Content team Hardware Technicians around wider best practices
Assist with Health and Safety compliance procedures
Assist with updating inspection logs, tracking sheets, and paperwork as necessary
Assist with maintaining the cleanliness of the studio and all its facilities
Assist Management/Production teams with daily tasks and projects
Work alongside class Instructors to ensure a successful overall class experience
Possess and enthusiastically communicate knowledge of Client's products and brand image
YOU BRING TO PELOTON
Experience of working in a fitness or gym environment will be beneficial
Ability to demonstrate proficiency with hardware and equipment maintenance
Must be open to shift patterns, including some evening and weekend work on a rotating basis
Must have customer service skills and exhibit enthusiasm for Peloton Bikes and our production studio
Must have the ability to prioritize and multi-task within a fast-paced environment
Must have excellent interpersonal skills and be able to work with a wide range of personalities
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.
At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.