Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Toast is looking for a Principal Analyst for our Fraud & RIsk Analytics Team. This role will report into our Senior Manager, Risk Analytics.
What You Will Do:

Proactively identify, scope, and deliver high-impact analytics projects, translating vague business requirements into clear, actionable analytical problems and solutions.
Act as the primary trusted fraud and risk partner for product and engineering teams, translating business risk into data requirements and implementing preventative defenses.
Lead the analysis of large sets of transaction data to proactively develop next-generation fraud mitigation strategies and risk controls
Work cross-functionally with other data & product teams at Toast to ensure data availability and accuracy and influence business decisions

Coordinate with the partner teams to understand their reporting needs, and iterate on dashboards and visualizations to allow them to track metrics to achieve their business goals
Ingest data from external vendors and coalesce with Toast data to analyze efficacy of vendors
Work cross-functionally with other data teams at Toast to ensure data availability and accuracy
Analyze large sets of transaction data to develop fraud mitigation strategy

Do you have the right ingredients?

6-8 years of experience in data analysis; experience in fraud and/or risk is a plus
Very strong SQL and Python skills and experience with Hex, Snowflake and Splunk are a plus
A track record of taking full ownership of complex, ambiguous analytical initiatives from vague business requirements through delivery.
Leadership presence with experience mentoring analysts or leading cross-functional initiatives
Proficient verbal and written communication skills for interpreting analytic results to technical and non-technical audiences
An inquisitive nature, someone who wants to explore variances and understand root causes
Ability to work in flexible work environments and shifts/timings

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Principal Fraud And Risk Strategy Analyst

Job Description

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