Revenue Operations Manager, APJ [Japanese Speaker] at Okta

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Opportunity

We are looking for an experienced Revenue Operations Manager to join our team in the APAC region. This is a critical role that serves as the strategic bridge between our operational initiatives and regional execution.

While this position acts as the primary operational partner for the APAC territory, it is not solely a regional support role. You will be a vital member of the Revenue Operations team, overseeing projects and initiatives, driving system enhancements, and serving as a subject matter expert on processes that impact the entire organization.

What You’ll Do

Own APAC territory execution, ensuring bookings adhere to company policy, maintain accuracy, and meet compliance requirements throughout the process. Serve as a subject matter expert for complex, high-value, and non-standard transactions.

Serve as a primary execution and escalation partner for the Finance Global Capability Center (FGCC), providing guidance on complex scenarios and supporting consistent application of policy and process.

Partner closely with Sales, Deal Desk, Finance, and related teams to support complex deal structures and ensure transactions are executed in line with defined processes and controls.

Support month-end and quarter-end close activities, including preparing, reviewing, improving, and troubleshooting reconciliations as required.

Proactively identify discrepancies, trends, and opportunities for process improvement through ongoing review of operational data and workflows.

Develop and analyze business performance reporting to ensure an accurate reflection of operational results, creating reports and dashboards that support planning and decision-making.

Oversee and support multiple operational and process improvement initiatives, ensuring work is completed efficiently and aligned to expected outcomes.

Work with Business Technology, and Finance Transformation teams to support system enhancements, including UAT participation, validation of changes, and issue resolution as needed.

Support training and enablement efforts both within the team and cross-functionally on processes, complex scenarios, and operational best practices.

Utilize automation and AI-enabled tools, where appropriate, to improve efficiency, accuracy, and scalability across Revenue Operations workflows.

Who You Are

You are a strong operational contributor with a solid understanding of end-to-end quote-to-cash processes and how upstream and downstream decisions impact outcomes.

You bring:

Strategic curiosity and a practical approach to identifying issues and supporting continuous improvement.

Operational strength, with experience working through complex processes, policies, and systems.

Sound judgment when evaluating information, prioritizing work, and handling non-standard scenarios.

Clear and effective communication skills, with the ability to work across teams and explain processes or decisions.

Adaptability and comfort managing multiple priorities in a dynamic environment.

A forward-looking mindset, including openness to using automation and AI-enabled tools to improve how work is done.

Qualifications

6–8+ years of experience in Order Management, Sales Operations, Deal Desk, or a related role

Advanced knowledge of operations systems and tools such as Salesforce, CPQ, NetSuite, Tableau, or similar platforms preferred

Ability to move fast, adapt, and thrive in a dynamic and fast changing environment

Fluent in the Japanese language

What you can look forward to as a Full-Time Okta employee!

Amazing Benefits

Making Social Impact

Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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Revenue Operations Manager, APJ [Japanese Speaker]

Job Description

The Opportunity