Staff Software Engineer, Guest Engagement at Toast

Staff Software Engineer, Guest Engagement

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we’ll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

We’re seeking a Staff Software Engineer to work within our team focused on building an industry-leading Loyalty and Gift Card platform that helps restaurants drive guest engagement, boost retention and fuel growth. The team will help shape the future of how restaurants use technology to connect with their guests - increasingly through AI-powered tools and experiences that drive automation, personalization and smarter decision-making. You will be a key part of a high-impact, high-ownership engineering team solving complex challenges in a fast-moving product space. Your engineering leadership will be balancing technical excellence alongside a strong product mindset to solve for continuous growth within both the team and our product space.

A day in the life (Responsibilities)

Lead complex projects that deeply connect restaurants with their guests within a cross-functional collaborative and supportive environment.

Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.

Be an awesome teammate who’s all in on collaboration and collective success.

Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.

Monitor feature rollouts to ensure customer success, iterating and improving when necessary.

Advocate for best coding practices, raising the bar for yourself, your team, and the company.

What you'll need to thrive (Requirements)

Strong experience with Kotlin, Java or another object-oriented language.

Thrive in a collaborative, team-based environment where features are shipped together.

Proven track record of architecting and delivering reliable, distributed services to production.

Lead technical discussions that foster open, honest dialogue while guiding the team toward clear decisions.

Break down complex problems and communicate solutions clearly throughout cross-functional teams, including non technical stakeholders.

Driven by impact and motivated by solving for the customer.

Value personal and team growth while maintaining a strong focus on platform stability and delivery.

Our Tech Stack:

A core of Java & Kotlin based backend services.

React SPAs leveraging Tailwind, GraphQL and Storybook.

Android app built in Java & Kotlin running in the restaurant.

PostgreSQL and Dynamodb for persistence.

Pulsar, Camel and RabbitMQ for message-based integrations.

And many more technologies that help us build a top class platform.

**This role requires a minimum of two days per week in our Dublin office**

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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Staff Software Engineer, Guest Engagement

Job Description