AI Security and Customer En (Archived) | VirtualInterview.ai

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The AI Security & Customer Engagement Advisor serves as a senior technical leader, strategist, and evangelist who bridges customer AI vision with Okta’s Agentic AI Security and Identity offerings. You will have ownership and oversight over the technical leadership of sales, implementation, expansion, and long-term adoption for AI products.

In this role, you will act as a "Builder," focusing on creating laboratory assets while serving as a "Seller First" technical partner. You will define and message Okta’s Securing AI strategy—ensuring customers, engineering, and sales remain aligned from the initial pitch to successful go-live and renewal.

What you’ll be doing

"Builder" Innovation: Lead the development of Lab/Demo assets and AI prototyping. Create "The Engine" for sales velocity by ensuring pricing strategies and technical execution are aligned with field reality.

Asset Creation & Scaling: Develop reference architectures, whitepapers, and standardized POC guides. Create the "Backbone" of knowledge—centralized hubs and reporting dashboards—to scale AI expertise globally.

Field Enablement & "The Loop": Provide strategic guidance to SEs, TAMs, and Professional Services. Act as the feedback loop, funneling field insights back to Product to close technical gaps and ensure the solution fits complex customer environments.

Market Influence: Represent Okta's AI strategy at conferences and analyst briefings while building alliances with cloud and AI partners to accelerate innovation.

Technical Leadership & Roadmap Influence: Act as the executive AI authority for Okta’s portfolio. Partner with the CPO, CISO, and Engineering to influence roadmaps with "AI-first" innovations and modular, repeatable solution patterns.

Full-Lifecycle Strategic Engagement: Serve as a trusted advisor to CISOs and CIOs. Lead high-impact POCs to secure "The Win," and remain engaged through outcome mapping to ensure the technical delivery matches the initial vision.

Expansion & Churn Prevention: Identify technical upsell opportunities through successful usage. Partner with Post-Sales teams to develop runbooks and implementation guides that reduce manual effort and increase customer adoption.

What you’ll bring to the role

Domain Expertise: 10+ years in identity, cybersecurity, AI, or Data Science.

Full-Lifecycle Perspective: Experience driving technical customer success beyond the initial sale, including implementation, health monitoring, and expansion.

Technical Depth: Deep understanding of AI/ML technologies (anomaly detection, LLMs) and Agentic Frameworks (A2A, MCP, and relevant protocols).

Executive Presence: Strong credibility with enterprise CISOs and boards, with a proven track record of shaping cybersecurity strategy.

Operational Mindset: Ability to create repeatable playbooks and "backbone" assets that allow a sales organization to scale.

Leadership Background: Prior experience as a CTO, Field CTO, or Distinguished Architect in a cybersecurity or SaaS company.

Education: Advanced degree in a technical or business-related field.

PID - P24677

The OTE range for this position for candidates located in the San Francisco Bay area is between:

$255,000—$383,000 USD

Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$206,000—$342,000 USD

What you can look forward to as a Full-Time Okta employee!

Amazing Benefits

Making Social Impact

Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

AI Security and Customer Engagement Advisor

Job Description

What you’ll be doing

What you’ll bring to the role