Senior Executive Technology (Archived) | VirtualInterview.ai

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Join our team! We’re building a world where Identity belongs to you.

The Technology, Data, & Intelligence Team

Okta’s Technology, Data, & Intelligence organization is on a mission to simplify and secure internal operations through automation, analysis, and scale. Our Productivity Engineering team is responsible for developing internal tooling, infrastructure and services that empower Okta employees to work as effectively as possible.

We work across engineering, data science, security, and internal business teams to deliver automation-powered services that integrate across a wide array of SAAS apps and internally developed infrastructure to Okta. A growing focus for our team has been an investment of cycles into AI agentic platforms, workflow orchestration, and data analytic dashboarding. We’re looking for employees who enjoy solving tough problems and building with purpose.

This position is based full-time in our San Francisco office and requires on-site presence Monday through Friday.

Role Summary

As the Senior Executive Technology Specialist, you are the dedicated, high-touch technical partner for Okta’s most senior leaders. Your mission is to ensure that Todd, Tanya, and Jessica experience zero-friction technology operations across every facet of their professional lives—from the devices in their hands to the AI tools powering their workflows.

Reporting to the Executive Support Manager, you will provide end-to-end ownership of the technology ecosystem within the Office of the CEO. You are not just a support resource; you are a proactive partner who integrates seamlessly into our premier escalation structure to ensure stability, predictability, and "always-on" reliability, even during high-stakes travel and critical business cycles.

This role will have onsite requirements in our San Francisco office, as well as travel requirements.

What you'll be doing

Executive Workflow Ownership: You will take full accountability for the end-to-end technical experience of the CEO’s office, ensuring that hardware, software, and connectivity work in harmony across office, home, and mobile environments.

Meeting Reliability & Room Readiness: You will own the "Success of the Session." This includes conducting rigorous pre-flight AV testing, managing complex hybrid meeting configurations, and providing real-time support for board meetings, earnings calls, and keynote presentations.

AI & Productivity Tools Support: Partnering with Productivity Engineering, you will deploy and optimize cutting-edge AI tools and agentic platforms specifically for executive use cases, helping to automate routine tasks and streamline high-level decision-making.

Access, Admin, & Security Workflows: You will manage the delicate balance of high security and low friction. This involves managing identity access, troubleshooting authentication hurdles, and ensuring the executive team operates within Okta’s security best practices without losing velocity.

Documentation & Runbooks: You will build the "Instruction Manual" for executive success. By creating detailed technical runbooks and travel-ready "Go-Kits," you ensure that support remains consistent and predictable regardless of location or time zone.

Proactive Monitoring & Coverage: You don't wait for a ticket. You will actively monitor systems, predict potential points of failure (especially during travel schedules), and provide a layer of coverage that makes technology issues invisible to the executive team.

What you'll bring to the role

Experience: 5+ years of professional experience in technical support, with a minimum of 3 years specifically supporting C-Suite executives or high-profile leadership in a fast-paced technology environment.

Technical Proficiency: Advanced knowledge of macOS, iOS, and mobile device management (MDM), along with deep expertise in Zoom, A/V hardware, and complex networking environments.

Executive Presence: Exceptional communication skills and the ability to remain calm and decisive under pressure. You understand the nuances of working in the Office of the CEO and maintain the highest level of discretion.

Operational Excellence: A disciplined approach to proactive maintenance, documentation, and follow-through. You are known for your "high-touch" service and your ability to make technology invisible to the user.

Adaptability & Reliability: Flexibility to provide "always-on" support during critical business cycles and the ability to travel as needed to support the executive team on the road.

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#On-site/Hybrid

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Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$98,000—$148,000 USD

What you can look forward to as a Full-Time Okta employee!

Amazing Benefits

Making Social Impact

Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

Senior Executive Technology Specialist

Job Description

Role Summary

What you'll be doing

What you'll bring to the role