Engineering Manager (Business Cards)

Engineering Manager (Cards)

London Victoria Office - Hybrid: 4 days in the office, 1 day working from home

About the Role

We are seeking a highly motivated and experienced Engineering Manager to lead a team of talented engineers in the development and maintenance of our cutting-edge financial technology platform. As an Engineering Manager, you will play a critical role in shaping the technical direction of our cards domain, ensuring the delivery of high-quality solutions that meet the needs of our customers. You will be responsible for fostering a culture of collaboration, innovation, and excellence within your team while driving continuous improvement and growth.

Key Responsibilities

• Technical Leadership:
  
  
  
  • Own a domain/subdomain and set the 0-6 month technical roadmap.
  
  
  • Work with senior engineers to ensure architectural consistency.
  
  
  • Be accountable for the reliability, availability, and security of your systems.
  
  
  • Ensure all systems have appropriate support, SLAs, on-call rotas, and documentation.
  
  

• Delivery Management:
  
  
  
  • Be responsible for your team's delivery, including planning sprints and overseeing project health.
  
  
  • Assess the criticality of unplanned work, minimizing context-switching and unnecessary pressure.
  
  
  • Balance team capacity with roadmap demands.
  
  
  • Instill a sense of urgency to find the right balance between velocity and quality.
  
  
  • Ensure all incidents are owned.
  
  

• Cross-Functional Collaboration:
  
  
  
  • Act as the primary liaison between engineering and product, partnering with your product counterpart to ensure full alignment.
  
  
  • Communicate progress and escalate issues effectively.
  
  

• People Management:
  
  
  
  
  • Lead and manage a team of engineers at varying levels, creating a stable environment for the group.
  
  
  • Be responsible for managing the team's performance and well-being, initiating corrective actions when needed.
  
  
  • Provide coaching, performance reviews, and career pathing.
  
  
  • Create a culture of ownership and feedback.
  
  
  • Demonstrate the ability to hire, grow, and retain high-performing engineers.
  
  

• Process and Performance:
  
  
  
  
  • Ensure that company processes are effectively and timely executed.
  
  
  • The primary measurement of success is at the team level.
  
  
  • Be accountable for team KPIs (velocity, quality, on-time delivery, morale, staffing).
  
  
  • You may manage a limited budget for tools or specific project costs.
  
  

Qualifications

• Proven experience as an Engineering Manager or in a similar leadership role, leading and supporting engineers.


• Experience working in fintech or within the financial services industry.


• Experience working in a multi-channel, multi-product driven environment.


• Deep understanding of software development methodologies and best practices.


• Experience with agile development processes.


• Excellent communication, interpersonal, and leadership skills.


• Strong problem-solving and decision-making abilities.


• Passion for technology and innovation.

Benefits:

• Competitive salary and benefits package.


• Opportunity to work on challenging and rewarding projects.


• Collaborative and supportive work environment.


• Be part of a dynamic and growing company.