At Counterpart Health, we are transforming healthcare and improving patient care with our innovative tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we deliver improved outcomes at lower cost through early diagnosis and longitudinal care management of chronic conditions.
As a Product Data Analyst, you will partner closely with product, clinical, analytics, and engineering teams to ensure that we build, measure, and optimize product capabilities with analytical rigor. You will be responsible for defining and instrumenting metrics, designing experiments, analyzing provider behavior, and delivering actionable insights that help Counterpart Assistant become the most impactful provider-facing platform in value-based care.
As a Product Data Analyst, you will:
- Define, implement, and maintain product metrics and KPIs across adoption, usage, funnels, engagement, and clinical impact.
- Build and maintain dashboards and reporting in tools such as Looker, Mode, or similar, surfacing timely insights to product and clinical stakeholders.
- Design, run, and analyze A/B tests, multivariate experiments, and cohort analyses to validate feature impact and inform product strategy.
- Develop statistical models (e.g., regression, survival analysis, causal inference) to quantify the relationship between clinician behavior and clinical or business outcomes.
- Instrument features using product analytics tools (e.g., Pendo, Mixpanel, Amplitude), owning event schema design, funnel tracking, and behavioral segmentation.
- Query and transform data from cloud data warehouses (BigQuery, Snowflake, Redshift) using advanced SQL, and supplement with Python as needed.
- Partner with data engineering to validate data pipelines, ensure data quality, and maintain consistent and trustworthy metric definitions.
- Translate quantitative findings into clear recommendations that influence product direction and roadmap decisions.
- Monitor post-launch performance to identify adoption gaps, usability issues, or opportunities for iterative improvement.
- Support deep-dive analyses on provider workflows, care gap closure, chronic disease management, and population-level clinical metrics.
- Assist in occasional clinical validation or root-cause investigations, including anomalies in clinical outputs or edge-case usage patterns.
Success in this Role Looks Like:
- Establishing clear, trusted KPIs and dashboards that guide product teams and leadership.
- Designing experiments and analyses that directly influence prioritization and product iteration.
- Improving the rigor, reliability, and completeness of product instrumentation across the platform.
- Delivering insights that meaningfully shape how clinicians engage with Counterpart Assistant.
- Developing repeatable analytics processes that scale as the product and team grow.
- Becoming a go-to analytical partner for PMs, clinical leaders, and engineering teams.
You should get in touch if:
- 3+ years of hands-on experience in product analytics, growth analytics, or data science supporting SaaS or digital products.
- Deep experience designing and analyzing A/B tests, cohort analyses, and causal inference-based evaluations.
- Strong SQL skills, including complex joins, CTEs, and window functions, with experience in modern cloud data warehouses.
- Experience with dashboards and data visualization, delivering insights to cross-functional stakeholders.
- Hands-on experience with product analytics tools (Pendo, Amplitude, Mixpanel, or similar).
- Excellent cross-functional communication skills, with the ability to distill complex analyses into clear recommendations.
- A collaborative mindset and prior experience partnering with product, engineering, UX, and clinical teams.
- Preferred: experience in digital health, familiarity with EHR systems (Epic, Cerner), clinical terminologies (ICD, CPT, FHIR), or provider workflows.
- Preferred: experience with clinical or claims datasets, care gap analytics, and value-based care environments.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
A reasonable estimate of the base salary range for this role is $150,000 to $175,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.