Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva Systems, a leader in cloud-based solutions for the global life sciences industry, is looking for an RTSM Product Support Engineer to join our RTSM (Randomization and Trial Supply Management) team. The RTSM Product Support Engineer will be responsible for driving resolution for issues escalated by the Customer Success team. Days and hours of work are generally Monday through Friday, 9:00 AM to 5:00 PM, however, hours are dependent on customer needs and deliverables.