Operational Risk Analyst

UK Remote | 💰£44,600 - £50,000 & Benefits ✨

⭐ Our Operational Risk team

Operational Risk Analyst

We’re looking for a pragmatic Operational Risk Analyst who can work independently to ensure we’re not only customer-focused and innovative, but that we grow fast and in control.

At Monzo, we believe there’s a better way to do banking

We're building a bank together - By solving customer problems, treating customers fairly and being totally transparent, we believe we can make banking better. We really care about providing a phenomenal experience for our customers, through our blend of tech and financial services.

We need to carefully manage the risks we face

As a growing and successful bank, we need to make sure we manage our risks appropriately, but we want to do so whilst continuing with our agile approach to launching products and servicing our clients.

This role reports to one of our Senior Operational Risk Managers, working in a close knit Operational Risk team led by our Director. The focus of the role will be to help to execute oversight of our Operational Risk Management Framework and support Managers/Seniors Managers with ad hoc tasks.

🔑 You’ll play a key role by...

• Providing second line oversight of issues, actions and controls monitoring as per the Operational Risk Procedures.


• Analysing Operational Risk data such as incidents, external regulation and risk event scanning to provide insights and identify any trend(s) and/or risk(s).


• Applying strong data analysis skills to update/maintain/monitor risk data in Google sheets and Looker to support the team in their oversight of operational risk.


• Supporting the implementation and operation of Monzo’s risk management framework by helping to embed oversight and monitoring.


• Supporting managers to conduct in-depth assurance and/or change reviews of different areas of the business either through data collection, analysis and/or concise, well written reports.


• Monitoring Operational Risk channels to ensure support and guidance is provided to other areas of the business and material risk(s) are escalated to the appropriate forums.


• Supporting our Operational Risk Managers on key projects that have an impact across the business.


• Driving management of our team actions, agendas, documentation, and coordinating team events.

🤩 We’d love to hear from you if…

• You have a risk background, with an appetite to learn.


• You are hands-on, and care about the day-to-day details.


• You are comfortable trying to do things you have not done before.


• You are willing to try new things independently, and ask for support and/or guidance when it is needed.


• You are proficient when working with data, using SQL and/or databases/dashboards like Looker/BigQuery.


• You’re comfortable working in a fast paced environment where you may need to quickly change priorities.


• You’re curious and collaborative - you’re great at asking incisive questions to pick things up and act on them quickly.


• You are interested in reviewing risk assessments and/or control gap assessments in financial or technology environments.


• You are not afraid of providing insightful challenges whilst building strong, respectful relationships.


• You have worked in the retail banking and/or technology environment.


• You’re passionate about what we are doing here at Monzo!

🙌 What’s in it for you

💰 £44,600 ➕ share options.

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

1) 30 minute call with a member of the hiring team

2) 2x 1 hour Role Specific and Behavioural interviews

3) Short final call with a leader in the Risk space

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.