Lead Platform Engineer

About us

We’re Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 19 countries and continuing to expand globally, we’re proud to move more people through better payment experiences.

About the opportunity

The Littlepay Platform Team provides tooling and support for our Engineering organisation, owns shared and fundamental services, and collaborates with teams for their DevOps or infrastructure projects. Reporting to the Platform Engineering Manager, the Lead Platform Engineer will lead the Melbourne arm of our cross-timezone Platform Infra team.

Combining technical leadership with managing Engineers as a People Leader, you will take accountability for engaging the team, ensuring alignment of team goals with company direction, and supporting engineering growth via mentoring and learning opportunities.

Key responsibilities

• collaborate with and support the local product engineering teams with infrastructure and devops guidance, design reviews, and day-to-day issue resolution for developer tooling and production workloads


• work effectively with internal and external customers


• collaborate closely with the Product Manager, other Lead Engineers and the Platform Engineering Manager on the product roadmap for the platform


• take ownership of technical and product initiatives and drive them to completion


• design, build and maintain internal services, focussing on customer adoption, impact and feedback


• be part of the on-call roster for services we own across weekdays, overnights and weekends


• be a guardian of security in platform development, designing secure, PCI-compliant infrastructure and operational strategies


• be an advocate of best practices and continuous improvement, both with the Platform team and for devops, infrastructure and sre practices across the organisation


• help your direct reports grow and provide constructive kind feedback, coaching and mentoring


• inspire and mentor the broader platform team through your own demonstrated excellence, as well as reviews, presentations, pairing sessions, etc.

Requirements

Core Skills and Attributes

• Minimum 7 years’ experience in DevOps, Cloud, Infrastructure or Platform engineering, also open to those with an SRE background


• Programming and Scripting fluency — any language, familiarity with Go, Bash and Java preferred


• The Cloud — strong cloud skills with any provider, AWS preferred, IaC essential, deep cloud networking knowledge a bonus


• Scalability — experience scaling systems in a tight compliance environment


• Communication — strong written and verbal, ability to tailor across technical and non-technical audiences and internal and external stakeholders is important


• Collaboration — ability to build relationships across the business and work effectively in cross-function environments, especially with operations and product engineering teams


• Empathy — we’re a service provider, so having high empathy for our internal and external customers is a big deal


• A love of learning — we take learning and growth seriously and you’ll need to be down with that

Our benefits

We love to look after our people. At Littlepay, you'll be part of an inclusive and diverse team that celebrates the differences and unique gifts we each bring to work.

You’ll have access to:

• A high trust working environment, with usage of cloud collaboration tools like Notion, Slack, Miro, Gmail and Jira that help us work together effectively


• Paid professional development (including conferences, courses, learning subscriptions, etc.)


• Harrison Assessments - our talent management provider that facilitates continuous professional development


• A variety of flexible leave options


• Superannuation contributions on all paid parental leave payments


• A company-wide paid day off


• Our flexible public holiday program


• Flexible (hybrid) working conditions


• Wellbeing support- including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia)


• Our generous employee referral program


• Mid-year, quarterly, and end-of-year corporate and team events and workshops


• Short-term remote working arrangements


• International travel opportunities (dependent on role)

In-office expectations

At Littlepay, we believe great work happens when we solve problems, together. We see in-person collaboration as an important way to build connections, share ideas, and support each other meaningfully.

For those assigned to an office location, we generally expect a minimum two-day presence in the office each week. This may vary depending on your role, team, and location. For example, our team in Luxembourg works 4 days from the office, whereas our AU and UK teams currently work a minimum of 2 days onsite in our Melbourne/London offices. Some positions might require more frequent office attendance to support cross-functional collaboration, customer engagement, or specific team workflows. Your hiring manager will provide details relevant to your role.

We aim to strike a healthy balance between in-person connection and flexibility, while staying connected to deliver with speed and agility as we continue to scale, ensuring our ways of working support both our people and our shared ambition to move more people through better payment experiences.

Our recruitment process

If you’ve been shortlisted for the role, you’ll first have a chat with our Talent team, who will set up an interview if the stars align. A short workplace preferences questionnaire will also be sent to help us learn more about the way you prefer to work. Following a successful first interview, you’ll meet with a second set of Littlepay folks, and be invited to participate in the final stage before being presented with an offer.

If you have any questions regarding the recruitment process or if you require any accommodations for any stage in the interview process, please don’t hesitate to let us know. Additionally, if you don’t meet all of the criteria (we know that some underrepresented groups tend to avoid applying if they don’t), please still apply. We really enjoy meeting people who might bring a fresh perspective on a problem we need to solve!

Ultimately, being part of our small but mighty team means you'll have the opportunity to learn about micropayments, and have a hand in the provision of services that impact millions of people. You’ll help us deliver on our revolutionary product roadmap and help scale our platform as we continue to expand across the globe.

If this opportunity interests you, hit apply! We look forward to learning about you.