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We’re looking for an experienced Legal Operations Lead to help build and scale our legal team’s processes, systems, and tools. Reporting to the Head of Legal Operations & Commercial, this person will oversee end-to-end program management of our contracting operations while partnering with the other Legal Operations Lead to drive initiatives for other legal functions as well (International, Corporate, etc.). In this role, you will own the technology stack for Commercial Legal and other assigned functions (with a focus on Ironclad, and contract-related AI-driven tools) and define its governance and roadmap. You will lead high-impact projects that improve how the legal team works, develop data-driven insights into our team’s performance, and enable both legal colleagues and cross-functional partners to collaborate more effectively with Legal. As a proactive problem-solver, you’ll spot process gaps before others see them and craft scalable solutions, partnering with teams across Figma to drive cross-functional alignment and build a more efficient contracting motion. As Figma continues to grow, our legal systems and operational processes will become increasingly critical to our success – and you will be at the center of crafting that future.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
- Program Management & Process Improvement: Oversee the end-to-end contracting operations for Figma’s Commercial & International Legal teams, ensuring a smooth and efficient contract lifecycle from request to signature. Proactively identify operational bottlenecks and implement process improvements so that our contracting workflow scales with the business. In addition to commercial contracts, support other legal functional areas by driving similar operational excellence initiatives across those teams.
- Legal Technology Ownership: Own and administer relevant technology platforms, including our contract lifecycle management (CLM) platform (Ironclad) and AI-driven contract negotiation tools (like Ivo and Luminance), and overseeing contractors as needed.
- Data & Metrics: Build dashboards and tracking systems that provide insight into the Commercial & International Legal teams’ performance and other legal workflows, using data to identify trends and drive continuous improvement.
- Project Management: Serve as the project manager for high-impact initiatives across the legal team – from implementing new software to rolling out process changes – and ensure projects are well-scoped, tracked, and delivered on schedule. Coordinate cross-functional efforts by partnering with stakeholders in Sales, Finance, Business Systems, and other teams to drive alignment and successfully execute key projects.
- Training & Enablement: Lead training and enablement efforts for relevant legal team members and cross-functional partners. Create clear documentation, playbooks, and communication channels to help teams navigate the contracting process and other legal workflows with confidence.
We’d love to hear from you if you have:
- 5+ years of experience in legal operations (including contracting operations in particular) in a high-growth environment, with strong project management and cross-functional leadership skills.
- Hands-on expertise administering a CLM platform (including workflow configuration, template management, and integrations) and experience implementing AI or automation tools in legal processes.
- Experience implementing AI and other automation tools to optimize contract negotiation and other legal workflows.
- Clear, empathetic communicator with the ability to simplify complexity, influence stakeholders, guide teams through change, and build strong, credible partnerships across the organization.
- Ability to translate operational problems into structured, scalable solutions through technology, process design, and systems thinking and a data-informed approach to diagnosing issues, setting priorities, and measuring impact.
While it’s not required, it’s an added plus if you also have:
- Experience in a fast-scaling SaaS environment.
- Familiarity with commercial, privacy, product counseling, corporate governance, or other specialized legal workflows.
Pay Transparency Disclosure
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
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