ABOUT THE ROLE

Detail-oriented, proactive, and service-driven, our Peloton Operations Experts are essential to ensuring seamless behind-the-scenes operations within Peloton's retail showroom and studio. They are the backbone of store logistics and execution, owning everything from shipping and receiving to inventory management, visual merchandising, and apparel operations. Our Operations Experts not only keep our store running smoothly but also support the selling team by maintaining an exceptional in-store experience and assisting customers as needed.

YOUR DAILY IMPACT AT PELOTON

Lead visual merchandising execution in partnership with the broader showroom team

Support and manage apparel operations, including inventory accuracy through regular counts, processing transfers, replenishment, and maintaining display standards and stock availability

Collaborate with the sales team to ensure the showroom is customer-ready at all times

Partner with leadership to implement operational strategies and process improvements

Provide support on the sales floor when needed, delivering excellent customer service and contributing to sales goals

Maintain operational compliance and loss prevention standards

Ensure back-of-house areas are organized, efficient, and aligned with Peloton’s operational standards

YOU BRING TO PELOTON

Prior retail operations or back-of-house experience preferred

Strong organizational skills and attention to detail

A team-oriented mindset with a proactive and problem-solving approach

Excellent communication skills and a willingness to jump in wherever needed

Comfort with technology, including MS applications (Word, Excel), Apple products, and inventory management systems

An appreciation of fitness and a balanced lifestyle

High school graduate or equivalent

Must be able to work nights, weekends, and holidays

PHYSICAL REQUIREMENTS

This is a physically active position, involving frequent standing, walking, bending, and lifting items weighing 25 lbs or more. The physical demands described are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives, and if the location for the job changes.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

Medical, dental and vision insurance

Generous paid time off policy

Short-term and long-term disability

Access to mental health services

401k, tuition reimbursement and student loan paydown plans

Employee Stock Purchase Plan

Fertility and adoption support and up to 18 weeks of paid parental leave

Child care and family care discounts

Free access to Peloton Digital App and apparel and product discounts

Commuter benefits and Citi Bike Discount

Pet insurance and so much more!

Hourly Pay Rate

$23—$23 USD

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

Peloton Operations Expert

Job Description

YOUR DAILY IMPACT AT PELOTON

YOU BRING TO PELOTON

PHYSICAL REQUIREMENTS

Skills & Requirements