Senior Group Manager, Custo (Archived) | VirtualInterview.ai

We’re looking for a strategic and collaborative Senior Group Manager to lead a lean, high-impact Customer Marketing team at Datadog. In this role, you’ll mentor and manage a group of marketers while also driving programs that highlight customer success, elevate market reputation, and enable go-to-market teams with compelling customer stories. You’ll balance team leadership with program ownership and cross-functional execution, helping bring the voice of the customer to the center of our brand strategy.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. This role is based in New York or San Francisco.

What You’ll Do:

Manage and mentor a lean, high-performing Customer Marketing team

Collaborate with Product Marketing, Sales, and Customer Success to identify reference opportunities and create customer-ready assets

Orchestrate end-to-end production of customer case studies, videos, and quotes—including budgeting, team resourcing, and coordination with partners such as Events Marketing, Corporate Communications, and Analyst Relations

Execute and report on always-on market reputation and peer review campaigns for platforms like Gartner Peer Insights and G2

Partner with geographic and market segment leaders to align budget and team resources with business objectives

Stand up and amplify internal communication channels and content promotion to increase use of assets and drive pipeline

Who You Are:

10+ years of experience in customer marketing roles, with a proven track record of team management in high-growth technology environments; B2B software experience is a plus

Bachelor’s degree or equivalent experience required; MBA is a plus

Demonstrated success working cross-functionally to source, develop, and amplify customer stories across internal and external channels

Skilled at leading customer-facing conversations and navigating legal, operational, and production processes

Strong operational acumen with the ability to accelerate content creation, improve efficiency, and report on ROI

Experienced in managing and growing small teams with broad scope and impact

Deep understanding of customer marketing trends, best practices, and tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Generous and competitive benefits package

New hire stock equity (RSUs) and employee stock purchase plan

Continuous career development and pathing opportunities

Employee-focused best in class onboarding

Internal mentor and cross-departmental buddy program

Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$157,500—$210,000 USD

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Senior Group Manager, Customer Marketing

Job Description